Summary:
HOTEL VALUES:
This description of responsibilities is simply intended to provide basic guidance to outline a minimum standard of performance.
The hotel values an IOU attitude, where an employee is encouraged to Lead, take Ownership, and deal with situations of all kinds with a sense of Urgency. While this document describes the general nature and level of work being performed by people assigned to this job, we encourage and expect our team to go above and beyond the minimum standards at all times to show concern and care for the guest, co-workers and managers. The hotel believes in a culture where team members help each other, and work together in an environment where the most important task is providing exceptional service to guests, at all times.
As a result, this is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of people in this job.
Essential Functions:
Education and Experience:
Two years of front desk experience. College degree in hospitality related field preferred.
Language Skills:
Tools and Equipment:
Working Environment:
Physical Demands:
NOTE:
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
Our hotel is located in the Chicago North Shore District and 17 miles to OHare International Airport. We’re adjacent to Northwestern University. Lake Michigan beaches and parks and the commuter rail link to downtown Chicago are a short walk away. We offer expansive meeting space, a 24-hour business center, free WiFi, and a free area shuttle.