Complex Front Desk Agent

The Embassy Suites by Hilton Chicago Downtown is seeking positive and outgoing Front Desk Agents to join our TEAM as at two of our hotels in the downtown Chicago area. If you have a passion for hospitality and enjoy connecting with guests consider this opportunity!

T.E.A.M Together Everyone Achieves More 

As Complex Front Desk Agent, you will be a member of our dynamic TEAM providing outstanding customer service, and delivering an exceptional experience to every guest at our hotel. 

In this role you will welcome guests, manage their information, distribute keys and assign rooms, and answer any general inquiries to ensure they have an excellent stay with us.

Professional Career Path: 

• Front Office Manager • Operations Manager • Assistant General Manager • General Manager 

Are you looking to plant your roots, be a part of a TEAM that feels like family, and grow your career within a prospering establishment who invests in their associates?

Our Management Development Program is a perfect way to get you to the next level! The MDP Program takes our top talent of today and creates the leaders of tomorrow, YOU could achieve a management opportunity in less than one year! What’s Your More?

Employee perks:

• Management Development Program 
• Career advancements
• Benefits 
• Travel discounts
• Complementary shift meal
• Employee discounts 
• Referral Bonus
• We are conveniently located within walking distance from State/Lake and Chicago-Red L Stations and multiple bus transportation stations for easy commuting.

Requirements:

• 1+ years' Front Desk Agent experience in a hotel setting 
• Excellent English communication skills and able to read, write and speak fluently
• Hilton brand experience is a plus

Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available.

Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!

Compensation: $23