Join our vibrant team at Black Fox Lodge, where we blend hospitality with excitement. We are a bustling restaurant and bar with a dynamic front desk operation, and we are seeking an enthusiastic Operations Supervisor to lead our evening shift.
3171 Parkway
Pigeon Forge,
TN
37863
Join our vibrant team at Black Fox Lodge, where we blend hospitality with excitement. We are a bustling restaurant and bar with a dynamic front desk operation, and we are seeking an enthusiastic Operations Supervisor to lead our evening shift.
Responsibilities include:
-Oversee the daily operations of the restaurant, bar and front desk during the 3pm - 11pm shift
-Ensure exceptional customer service and satisfaction
-Lead, train, and motivate staff to deliver top notch performance.
-Handle guest inquiries, reservations, and any issues that may arise.
-Maintain a clean, organized and safe environment.
-Collaborate with other supervisors and management to enhance operations.
**What We Offer**
*Competitive Hourly Wage. Earn great pay while doing what you love.
*Fun and Energetic Work Environment - Join a Team that knows how to work hard and play hard.
*Fantastic Benefits
*Travel Discounts
*Professional Growth. Opportunities for advancement within our company.
Qualifications:
-Previous supervisory in hospitality or related field.
-Strong leadership and communication skills.
Enjoy views of the Smoky Mountains and Little Pigeon River from our family-friendly hotel, combining rustic Southern charm and modern style. Across from the LeConte Center in downtown Pigeon Forge, we're a three-mile drive from Dollywood. We have a seasonal outdoor pool with water fountain and slide, a patio with fire pit, and a restaurant with a full bar.