Guest Services Driver

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. 

Why you will enjoy this job

You’re happiest when you’re on the move. You have a friendly, helpful nature. You enjoy hearing passenger stories and sharing helpful info along the route. Traffic jam? No problem. You know the best routes for getting passengers safely to their destination and on time. Your driving record is spotless; the same way you keep the property’s vehicle, because it reflects the hotel and first impressions stick. That’s good business. Sound good? Then, consider a Driver position with Driftwood Hospitality Management.

As a Guest Services Agent you will

• Transport guests safely to and from the property, carefully handling luggage.
• Graciously welcome guests with open doors and luggage assistance.
• Respond with helpful info about getting around and offer suggestions for local events and activities.
• Ensure the vehicle is clean, gassed, and ready to go, noting any malfunction at the first sign.
• You will be responsible for every customer by providing excellent customer service. Must educate customers about premium coffees, teas, drinks etc. 
• Must display a positive attitude at all times to ensure the return of our customers. Maintain, open and close the coffee station, ensuring cleanliness and inventory of the station.

Fundamentals

High school education or equivalent experience is required, with prior customer service experience helpful. A Chauffer’s License is helpful but not required; however, you must possess an excellent driving record, verified by Motor Vehicle Administration report. The ability to skillfully drive all vehicle speed shifts for vans, limousines and automobiles is required. You must be able to communicate effectively. This position requires full mobility, lifting up to 50 pounds and pushing or pulling a luggage cart up to 200 pounds.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.