Assistant Director of Revenue Management

The iconic Hotel del Coronado is looking for an Assistant Director of Revenue Management to join their leadership team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever.

Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms (to include cottages and villas), 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, food truck, marketplace, ice cream shop, and in-room dining.   

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An Assistant Director of Revenue Management is responsible for assisting the Director in monitoring managing and maintaining transient inventories to ensure the most effective and efficient balance between demand and availability in the hotel's continuing effort to deliver outstanding guest service and financial profitability. This position is a key member of the revenue team driving performance for all revenue streams, distribution channels and marketing activations. This leader cultivates a positive relationship based on trust and confidence with hotel leadership, regional managers, and hotel management. Specifically, you would be responsible for performing the following tasks to the highest standards:

What will I be doing?

As the Assistant Director of Revenue Management, you will maximize room revenue and grow the Revenue Per Available Room (RevPAR) Index (market share) for each hotel in the portfolio.

Assist Revenue Leadership and hotels in daily revenue management functions, including data collection and distribution, analytical work, and ad-hoc project requests.  Manage daily, weekly, and monthly Revenue Management Best Practices and Hotel Audit standards. Implement pricing and inventory management changes for hotels, as directed by Revenue Leadership. Ensure proactive and accurate maintenance and management of all Hilton systems. Support Revenue Leadership in compiling and communicating all documents, reports, and presentations for required ownership, hotel, and regional leadership reporting. Own and validate all required data entry for daily, weekly, and monthly reports used for monitoring performance against budget, forecast and proforma. Ensure that the necessary reports are maintained and accurately analyzed. Continually analyze transient demand, price sensitivity and booking patterns, recognize trends and their relevance to one another, and provide pricing, inventory and selling strategy recommendations for certain segments to Revenue Leadership. Provide meeting minutes for weekly Commercial meetings. Develop, monitor and adjust sales and pricing strategies Conducts competitive and demand analyses and provides critical analysis of chosen strategies, room statistics and general demand factors to ensure the most effective and efficient balance between demand and availability Conduct forecasting, review all competitive shops, review demand, convention and city event calendars, maintain data on competitor products and maintain historical data on events and performance Monitor and develop team member performance to include, but not limited to, providing supervision professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward

You will interact with hotel leadership such as the General Manager, Director of Sales, and Front Office Managers. As needed, we will align you with other key partners such as Regional Revenue Management, management company representatives, and other hotel operations and commercial team members.

You will demonstrate an understanding of each hotel’s market, individual goals, and challenges. You will conduct a daily review of pricing for each property, formulate a plan to improve hotel revenue performance, communicate that plan to the hotel team, and implement the changes in internal Hilton pricing management systems such as Rate & Inventory (R&I), Revenue Management (RM) and Global Revenue Optimization (GRO).

More specifically, you will:

• Circulate targeted daily communications describing devised plans and pricing changes.
• Participate in weekly Commercial meetings on future issues such as booking pace, performance statistics, and other hotel-specific goals.

Assist in forecasting future performance through trend analysis, execute displacement analyses for Group business, and participate in the annual budget process.