Front Desk Agent

TEAM Benefits:  

• 401k  
• Health/Dental/Vision/Life/Voluntary Insurance  
• Management Development Program  
• TEAM and Travel Discounts  
• Vacation/Well/Holiday Pay  
• Career Advancement Opportunity  
• Referral Bonus Program   

Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available.   

Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!  

 Responsibilities: In this role you will welcome guests, manage their information, distribute keys, and assign rooms, and answer any general inquiries to ensure they have an excellent stay with us.  

Requirements:  

• Prior front desk experience in a brand setting or luxury hotel environment is ideal, but willing to train the right customer service professional looking to grow their career.  We are dedicated to thoroughly training & developing our team into hotel leaders through interactive teamwork in a positive work environment! 
• Strong knowledge of software applications is beneficial, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack) 
• Strong communication and listening skills and excellent speaking, reading, and writing ability 
• Fluency in English: additional languages preferred. Spanish language skills are highly desired 
• Flexible schedule required for days, weekends, and holidays 
• High energy with effective and influential people skills. Positive attitude and the desire to motivate others 
• The ability to prioritize and work on several projects simultaneously should pose a challenge without being overwhelming 
• Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas

Compensation: $20 hourly