Photo of Courtyard by Marriott Orlando South/John Young Parkway, Orlando, FL

Front Desk Clerk

Courtyard by Marriott Orlando South/John Young Parkway

4120 Taft Vineland Road
Orlando, FL 32837

111 Room Hotel
Gestionado Por Concord Hospitality Enterprises
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Tiempo Completo

Description

Front Desk & Guest Care

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Role Responsibilities:

As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by:

  • Assisting guests efficiently, courteously and professionally at all times.
  • Maintain a high level of service and hospitality.
  • Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.
  • Post guest charges, collect payments and follow all cash handling procedures as required by Concord.
  • Handle guest mail and messages with respect to privacy and professionalism.
  • Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
  • Be a great communicator to various departments and management on guest comments and concerns.
  • Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.
  • Have full knowledge of hotel safety and emergency procedures.

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Publicado 3 De Diciembre De 2024

Courtyard by Marriott Orlando South/John Young Parkway

Experience a restorative stay at our South Orlando hotel

Combining the best of business and leisure travel, Courtyard Orlando South/Grande Lakes Area offers the ultimate convenience. Our hotel provides quick access to SeaWorld® Orlando, Orange County Convention Center, The Florida Mall and Universal Studios® Resort. The luxuries of Grande Lakes Orlando and its spa and golf amenities are just a short drive away. Following your adventures unwind in our spacious rooms featuring free high-speed Wi-Fi, Smart TVs and comfortable bedding. Start your day with an energizing breakfast and Starbucks® coffee at The Bistro, also serving dinner and evening cocktails. The Market, our 24-hour convenience store, offers your favorite snacks and beverages any time of day. With access to our fitness center and outdoor pool, you can maintain your wellness routine with a heart-pumping workout and refreshing swim. From cozy accommodations to our innovative meeting space, Courtyard Orlando South/Grande Lakes Area offers everything you need for a productive stay in the Sunshine State.