Reservation Intern

Description

Join the Conrad Algarve Family, a luxury brand of Hilton, and be part of a passionate and dedicated team, where your talent is valued and your potential is limitless!

Recognized as the #1 Great Place to Work in the World, we are deeply committed to nurturing the professional and personal growth of every Team Member. Our inspiring work environment and vibrant culture foster continuous development and endless possibilities.

Together, we strive to create the best and most inclusive and welcoming home for our team.

We value the growth of our Team Members, supporting great and meaningful career experiences through personalized mentoring for early-career professionals and continuous training, including certified courses from LinkedIn Learning and Harvard. At Conrad Algarve, we are committed in developing exceptional leaders and build together the future of the hospitality industry.

Are you ready to embark on an inspiring journey of success with us?

At Conrad Algarve we Create Leaders!

What will I be doing?

As Reservations Intern you will be responsible to deliver highest level of quality to our guests. Within this internship you will support the team with the following tasks:

• • In contact with guests to accept and confirm individual guest reservations by e-mail or telephone
  • Responsible for the accurate processing of reservations
  • Updating reservations via the CRS system
  • Excellent knowledge and correct use of the various hotel rates
  • Correct handling of reservations documents
  • Adhere to the company credit policies and procedures
  • Ensure quality checks on the current reservation system
  • Maximize room sales and revenue for the hotel, prioritizing up-selling with a sales attitude.
  • Keep guests’ information updated to maintain high level of guest service standards

Requirements

What are we looking for?

We are currently looking for a motivated and enthusiastic  Reservations Intern. This role will focus on the following skills and competences:

• Hospitable attitude and service-oriented
• Good communication skills
• Passion for the hospitality industry
• Fluent in English
• Looking for an internship of at least 6 months

What will it be like to work for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.