Security Officer I
Wind Creek Casino & Hotel Atmore
303 Poarch Road
Atmore,
AL
36502
SHIFT: 4pm-12:30am (Shift subject to change based on business needs)
Job Overview:
The focus of a Security Officer I is to approach and check identification of any person seeking to enter a Wind Creek Hospitality facility who appears to be under the age of 30 years. The Security Officer I walks the gaming floor and other areas on property. May transport guests in company vehicles. The Security Officer I is responsible for the security and safety of guests, team members and visitors. The Security Officer I is also responsible for the security and safeguarding of the casino’s property and assets. When posted at doors, acts as “first point of contact” with guests, greeting them as they enter the casino. This position involves a high level of guest contact and customer service.
Purpose:
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System:
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.
Schedule:
Wind Creek Hospitality Security Teams operate 24 hours a day/7 days a week. Days/shifts are assigned to meet the needs of the organization, and are subject to change to meet the needs of the organization. Positions include week-end and holiday shifts.
Duties and Responsibilities:
Job Requirements: (please ensure you meet the listed requirements prior to applying)
o OR One (1) year of experience in a front of the house position within WC- required
o AND successfully complete at a minimum of 80% pass rate basic Security Officer training program within sixty (60) days of employment- required
o Must be able to lift and carry up to 100 lbs for a distance of 300 feet within 120 seconds
o Must be able to climb 4 flights of stairs in 80 seconds
o Must be able to run 350 ft in 90 seconds
o Annually re-test for all physical requirements
o Professional and courteous attention to a guest’s needs.
o Conduct a concise assessment of the situation issue and or incident
o Implement the appropriate response or action to resolve the incident or issue
o Provide a detailed written summary of the incident or issue. The summary must detail the following:
a) Date, Time and location of incident or issue
b) Parties involved in the incident or issue
c) Details or facts regarding what took place
d) Actions taken to resolve or rectify the incident or issue
NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES
Wind Creek Casino & Hotel Atmore
Wind Creek Casino and Hotel Atmore features over 1,700 of the highest trending, state-of-the-art games. Our Atmore property boasts a AAA Four Diamond luxury resort, world-class spa, gourmet culinary studio, outdoor amphitheater, infinity pool, movie theatre, RV park and multiple fine dining restaurants including FIRE, the number one steakhouse in Alabama.
Our hotel features 237 rooms with premier bedding, free high-speed internet and the option of a spacious, walk-in shower or standard tub and shower combo.
As part of the Wind Creek Team, you will discover our Purpose and Values and how they are integrated into the Guest experience. We strive to inspire a genuineness and positive energy among our team by bringing a level of human caring into the workplace. Providing a sense of belonging and importance amongst our team will transition to our Guests and provide them with a winning experience every time they visit.
Our Employee Perks and Benefits
• Blue Cross Blue Shield medical plan*
• Dental plan
• VSP vision plan
• 401(k) savings plan
• Life and disability insurance
• Paid time off
• Employee dining rooms
• Career training and planning
• Quarterly incentive bonuses
• Employee fitness centers with on-staff trainers*
* Not available at every location
