Director of Operations

ABOUT US

The Ideal Candidate for this Position

Reporting directly to the General Manager, this senior leadership position functions as the business leader for all areas of operations, including Rooms and Food and Beverage. Responsibilities include executing flawless guest experiences, revenue generation, cost and policy controls, staffing, safety and sanitation.  Ensures implementation and delivery of the service standards and initiatives to exceed guest expectations, increase profit and market share.  Manages front of house and back of house operational departments, with clear and specific goals and accountability.  This position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers.  

Job Requirements

• 5 years experience in hotel operations management, or related professional area
• Food and Beverage Manager experience in full service/convention hotel
• Rooms and Related Manager experience in full service/convention hotel.
• Ability and willingness to work flexible hours including weekends and nights as business requires
• Strong desire to develop into a General Manager
• Strong customer relations skills and leadership capability
• Excellent verbal and written communication and presentation skill
• Detail oriented
• Ability to make quick decisions, problem solve to achieve guest satisfaction while ensuring compliance with policy and financial standards
• Must be able to pass a background check as well as be drug free

Benefits