Maintenance Technician

A fast-growing hospitality management company is looking for you! We take pride in creating memorable experiences for our associates, guests, ownership, and communities. We care for people so they can be their best—care is at the heart of everything we do.

THIS IS A HANDS-ON, ROLL-UP-YOUR-SLEEVES ROLE. IT IS NOT AN OFFICE POSITION. YOU WILL BE RESPONSIBLE FOR THE DAY-TO-DAY MAINTENANCE OF THE HOTEL.

Job Description
The Maintenance Technician is responsible for the day-to-day operations of the Engineering Department, including electrical, plumbing, mechanical, and HVAC systems. This role will oversee the operational aspects of the hotel's Engineering department.

Responsibilities include but are not limited to:

• Providing exceptional guest service and delivering on the brand promise at all times.
• Responding promptly and courteously to maintenance requests and customer care calls.
• Conducting site inspections and performing preventive maintenance on all hotel equipment.
• Assisting in developing and implementing plans to maintain the property, equipment, grounds, and assets in good repair.
• Ensuring compliance with all local, state, and federal regulations.
• Inspecting, testing, and certifying all emergency and life safety equipment and systems in accordance with hotel standards.
• Actively participating in energy conservation programs to enhance efficiency.
• Reviewing guest and meeting planner feedback to identify and resolve issues in a timely manner.
• Ensuring adherence to the Americans with Disabilities Act (ADA) requirements.
• Assisting in managing vendor contracts controlled by the Engineering Department.
• Supporting special projects, renovations, and other maintenance tasks as necessary.
• Repairing and programming the hotel’s electronic lock systems.
• Assisting with scheduling and executing preventive maintenance tasks.
• Collaborating on safety initiatives and adhering to all safety standards and regulations.
• Performing other duties as assigned to ensure smooth hotel operations.

Basic Qualifications

• High school diploma or equivalent required; technical or vocational training preferred.
• At least 1 year of facilities or maintenance experience in a hotel or related field preferred.
• General knowledge of HVAC, electrical, plumbing, carpentry, and general maintenance skills.
• Excellent communication skills, with the ability to work independently and as part of a team.
• Proven ability to make sound decisions quickly and work well under pressure.

Preferred Qualifications

• Effective communication skills (both verbal and written) with guests and team members in a courteous and service-oriented manner.
• Strong problem-solving skills and the ability to anticipate and address maintenance issues proactively.
• Ability to multitask, prioritize tasks, and meet deadlines.
• Professional appearance and adherence to company grooming standards.
• Familiarity with safety standards and regulations, ensuring efficient hotel operations.

Physical requirements:

• Ability to lift, pull, and push moderate weights (up to 75 lbs).
• Ability to bend, lift, and stand or walk for the entire shift.
• Occasionally required to exert up to 20 pounds of force and frequently up to 10 pounds of force to move objects.
• Must be able to handle long hours when necessary.

Equal Opportunity Employer (M/F/D/V)