Group Sales Manager

JOB RESPONSIBILITIES:

• Meet or exceed booking goals for the local corporate, incentive group markets and military/government.
• Initiate and follow up on leads.
• Coordination of group and transient bookings to maximize profits.
• Maintain and participate in an active sales solicitation program.
• Attend the weekly staff meetings.
• Assist in the preparation of required reports.
• Assist with coordination of all non-group transient sales and catering solicitations to maximize overall profits.
• Monitor production of all accounts and evaluate trends within the markets.
• Be familiar with all sales policies and selling techniques with an emphasis on maximizing occupancy, Average Daily Rate (ADR) and Banquet and Catering revenues.
• Conduct site inspection of the hotel with clients and FAMs.
• Assist in developing strategies to increase share from competitors.
• Meet and greet onsite contacts.
• Attend all-employee meetings and any other functions required by management.
• Develop networking opportunities through active participation in community and professional associations, activities and events.
• Create plan that will be used during negative trends in the market place.
• Prospect new clients.
• Maintain and participate in an active sales solicitation program.
• Monitor production of all top accounts and evaluate trends within your market.
• Regularly contact existing accounts.
• Invite clients to the hotel for entertainment, lunches, tours and site inspections.
• Assist in implementing special promotions.
• Assist in the preparation of required reports in a timely manner.
• Assist with social media marketing.
• Prepare presentations and proposals.

EXPERIENCE:

• Prior Experience:
  • 3+ of employment in a related position with this company or other companies.
• IT Expertise:
  • Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred.
• Education:
  • A four-year college degree or equivalent education/experience.
• Subject Expertise:
  • Requires advanced knowledge of the principles and practices within the sales/marketing, catering, Food & Beverage, and hospitality professions.
  • This includes experiential knowledge required for management of people, complex problems and efficient sales activities.
  • Must possess highly developed communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients.
  • Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.
  • Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.
  • Report any unusual occurrences and/or request to Supervisor.
  • Read and abide by all the regulations and rules of conduct stated in the Associate Handbook.
  • Must be service oriented with excellent customer service and sales skills
  • Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language
  • Must be energetic and outgoing
  • Must possess excellent interpersonal and organizational skills
  • Must be able to follow directions with attention to detail, speed and accuracy
  • Must be a team player with the ability to work under minimal supervision
  • Must be able to multi-task in a fast-paced work environment
  • Must be able to understand and work with basic financial information and solve basic arithmetic problems
  • Must be able to type 45 wpm and have the ability to input data and access information on the computer
  • Must have proficient working knowledge of Microsoft Office, Opera; preferred.
  • Must be able to exercise confidentiality and discretion.

OTHER EXPECTATIONS:

• Abide by payroll policies, procedures and rules of conduct as stated in the Associate Handbook.
• Demonstrate a working knowledge of all company safety and security procedures.
• Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.
• Hours Required: Must primarily work during business hours, Monday - Friday 8am - 5pm, while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.

BENEFITS:

The Wildbirch Hotel offers a dynamic and collaborative working environment, with a benefits package that includes:

• Competitive Base Salary
• Paid Time Off (PTO)
• Medical, Dental, Vision, Life Insurance
• 401K
• Hotel Executive Bonus Program
• Monthly Cell Phone Stipend

Join us at The Wildbirch Hotel and help create unforgettable experiences that reflect the heart and soul of Alaska.