Night Audit Supervisor

hos·pi·tal·i·ty (noun): The friendly and generous reception and entertainment of guests, visitors, or strangers.

When you think of home, how do you picture it? Is there a plate of warm baked biscuits in the morning? An ice cold pitcher of sweet tea to rescue you from the heat of the afternoon? Is it a place where everyone you meet treats you like family, and welcomes you with open arms?

At Our Town Hospitality, Our Town is your home.

Located in the heart of Tampa's Westshore district, the Hotel Alba Tampa, Tapestry Collection by Hilton, feels right at home. Surrounded by high-end residential neighborhoods and world-class shopping and dining. Hotel Alba features 222 stylish guest rooms meticulously designed to provide a memorable experience to business and leisure travelers.

We are seeking a highly motivated Night Auditor that is ready to take the next step in their career, and become a Night Audit Supervisor.

Responsibilities for the Night Audit Supervisor:

• Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations.
• Supervise Night Audit Staff. Oversee staffing levels and make adjustments to ensure service levels are met within labor model. Ensure that all associates are following their schedule and taking their breaks. Covering for any call off’s.
• Completing schedules for Night Audit shift and posting accordingly.
• Communicate with incoming shift.
• Complete spreadsheets for accounting, if applicable.
• Assign specific duties to staff for efficient operation of department.
• Ensure that all associates have proper supplies, equipment and uniform.
• Capable of performing all hourly functions and operating all equipment in department.
• Assist in training new associates and cross-training existing associates.
• Assist in interviewing and hiring new associates for the department.
• Resolve routine associate issues as needed and bring issues to the attention of the Department Manager and Human Resources as necessary. Make recommendations to manager in accordance with progressive discipline policy.
• Train associates on safety standards and enforce those standards on a consistent basis.
• Identify associates engaging in unsafe behaviors and retrain them appropriately. Complete accident investigations and take steps to prevent future accidents. Follow up with injured associates.
• Perform other duties assigned by management.

OTH-Our Town Hospitality, is an equal employment opportunity employer and will not discriminate or retaliate against any employee or applicant in any manner prohibited by applicable federal, state, or local laws.