the smiling face of hospitality...front and center
11767 Harbor Boulevard
Garden Grove,
CA
92840
the smiling face of hospitality...front and center
Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
Notice of Collection for California Applicants:
https://hostmark.box.com/s/z97mjjfcj73a8saw36kb2tfgaxkfat1b
Our Disneyland® Good Neighbor Hotel is 10 minutes from Disneyland Park, in the Anaheim Resort district – speak to us about our Disney shuttle and resort tickets. Anaheim Convention Center events are less than two miles from the door. Perks include made-to-order breakfast, complimentary evening receptions, and an outdoor pool.