Sales Coordinator

Job Description

The Sales Coordinator position supports the efforts of the Director of Sales/Sales Manager and potentially handles specific market segments, such as wedding and social groups and meetings, as assigned. Other primary responsibilities include:

• Qualifying and selling our hotel's facilities and services to inquiries and sales leads.
• Maintaining communication with clients from the beginning to end of their event to ensure their satisfaction.
• Conducting hotel tours and site inspections for prospective clients.
• Attending community and industry networking events to represent the hotel.
• Participating in sales blitzes.
• Maintains awareness of the sales practices of the hotel's competitive set and is a "product expert" when selling against them.
• Ensures that he/she adheres to all sales administrative processes that are in place including preparation and submission of reports or internal communication and meets deadlines.
• Builds strong relationships and loyalty with all clients/groups and maintains professional integrity.
• Builds and manages room blocks in Property Management Systems
• Enters rooming lists for all groups and creates group resumes
• Assists with detailing group resumes and BEOs and coordinates billing between accounting, front office and sales

Job Requirements

To be considered for this position, you must:

• Have previous front desk, reservations or sales office experience

• Clear, concise written and oral communication skills

• Be able to work efficiently in a fast-paced working environment

• Be extremely organized and detail-oriented

• Ability to effectively multi-task, prioritize and meet deadlines

• Proficient with computers including Word and Excel

• Ability to learn to use new computer systems and programs