Photo of Hampton Inn South Kingstown - Newport Area, South Kingstown, RI

Assistant General Manager

Hampton Inn South Kingstown - Newport Area

20 Hotel Drive
South Kingstown, RI 02879

100 Room Hotel
Gestionado Por High Road Hospitality

401(k), Dental insurance, Health insurance, Paid time off

The hotel is proud to offer a comprehensive benefits package for full-time employees, and discounted travel opportunities for both part and full time employees as part of its mission to create positive employee experiences. If you want to work for a company that prides itself on its dedicated and su
Tiempo Completo

We are seeking an Assistant Hotel General Manager for our Hampton Inn in South Kingstown, RI. The Assistant Manager is responsible for assisting the General Manager in leading the hotel team and providing exceptional hospitality to hotel guests in a clean, safe, and properly maintained hotel. In addition to guest satisfaction, this role is responsible for all aspects of the employee experience and ensuring employee satisfaction. This position reports to the Hotel General Manager.

Essential Job Functions

  • Assist general manager in management of all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing other management roles, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation
  • Ensure guest and team member satisfaction
  • Tour and inspect the property on a daily basis and monitor for property cleanliness, safety and security, product quality and exceptional service throughout
  • Monitor and develop team member performance, providing supervision and professional development, scheduling, conducting coaching and evaluations, delivering recognition and rewards
  • Recruit, interview, and train team members
  • Oversee service quality, operational efficiency, guest satisfaction, standards compliance, and service, and financial measurements
  • Identify operational performance, productivity, and efficiency gaps and implement measures to correct those deficiencies
  • Attend mandatory hotel training as required by Management Group

Qualifications

  • At least one year of hotel management experience
  • Proven success in building and maintaining a strong service culture

The hotel is proud to offer a comprehensive benefits package for full-time employees, and discounted travel opportunities for both part and full time employees as part of its mission to create positive employee experiences. If you want to work for a company that prides itself on its dedicated and supportive team, as well as its commitment to quality guest services, this may be the perfect opportunity for you.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Shift:

  • 8 hour shift

Ability to Relocate:

  • South Kingstown, RI: Relocate before starting work (Required)

Work Location: In person

Publicado 5 De Noviembre De 2024

Hampton Inn South Kingstown - Newport Area

At A Glance

Welcome to Hampton Inn South Kingstown - Newport Area. Our hotel near the University of Rhode Island is just 25 minutes from Theodore Francis Green State Airport (PVD). The area is known for its glorious beaches. Restaurants, shops and a movie theatre are within walking distance. Discover boating, fishing and ocean vistas. Stroll along the Saugatucket River Walkway, bike the William C. O'Neill bike path and take in downtown Wakefield. The University of Rhode Island and Newport Naval Base are a short drive away. Our comfortable hotel in South Kingstown is ideal for business and leisure travelers or a family beach vacation. Expect warm hospitality and exceptional service from our friendly staff. Enjoy spacious guest rooms featuring home comforts such as a clean and fresh Hampton bed®, 37-inch flat-screen HDTV, coffeemaker, mini-refrigerator and free WiFi access. Rooms with two beds are great for families, and comfortable accessible rooms are available.

Do business in our free 24-hour business center with wireless internet access and A/V equipment rental. Hold theatre-style meetings for 150 in our largest meeting room with 1,701 sq. ft. of space. Enjoy Hampton’s free hot breakfast each day, or grab one of our free Hampton On the Run® Breakfast Bags, available Monday through Friday. Our 24-hour Suite Shop also stocks snacks. Relax in our lobby or on our outdoor patio, swim in the indoor pool, or exercise in the fitness center.