Guest Services Agent
Bally’s Atlantic City
1900 Pacific Ave
Atlantic City,
NJ
08401
Description
Why Bally's?
Bally’s Corporation is one of the world’s leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain.
A career with Bally’s means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you!
The Role
Assists guests with checking in/out of the hotel. Make yourself available to guests' questions and commentary so that you can learn from them every day.Responsibilities
- Registers guests, secures payment, issues keys and related materials per established departmental policies and procedures.
- Checks out guests, settles all pay folios, and posts charges per established departmental policies and procedures.
- Creates reservations based on established guidelines.
- Issues room keys and relays instructions to Bell Person.
- Dates, stamps, sorts and racks incoming mail and messages.
- Blocks and dispenses rooms for arriving guests.
- Maintains bank in accordance with established company and departmental policies and procedures.
- Is familiar with property, services, and events; answers questions and provides information as requested by guests.
- Completes special assignments for Supervisor Hotel Operations and above as requested.
Other Duties as assigned.
Qualifications
The ability to read, write and speak English sufficiently to perform job.What’s In It For You
- Competitive Salary with annual performance reviews
- Comprehensive health coverage plan that includes medical, dental, and vision
- 401(K)/ Company Match
- Access Perks and Childcare discounts
"Premier Is An Equal Opportunity Employer Subject To The Rules And Regulations Of The Njdge"
Qualifications
Bally’s Atlantic City
About the company
Bally’s Atlantic City is an ocean front full-service hotel and casino located on the Atlantic City boardwalk, which features world-class accommodations in over 1,200 rooms and 118 suites. Our newly remodeled iconic Bally’s tower features 750 renovated hotel rooms with a design inspired by the heart and soul of the Atlantic City beach and boardwalk, and the fresh relaxed summertime feel that comes with it.
Our 83,569 sq. ft. casino offers more than 1,300 gaming machines, over 80 table games, as well as a poker room and a FanDuel sportsbook.
Guests enjoy over 13 food & beverage venues, a retail promenade, indoor pool, spa and a fitness center. Our facility also offers over 100,000 sq. ft. of event and convention space.
Bally’s Corporationis a global casino-entertainment company with a growing omni-channel presence. It currently owns and manages 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.
With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games and 3,800 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, Bally's will own and/or manage 15 casinos across 10 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".
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