Hairdresser

Description

A Hairdresser is responsible for cutting, styling, and treating hair to deliver an excellent Guest and Member experience while building rapport with clients and keeping current on new techniques and styles.

What will I be doing?

As a Hairdresser, you are responsible for cutting, styling, and treating hair to deliver an excellent Guest and Member experience. A Hairdresser will also be required to build rapport with clients, up-sell products, and perform reception duties. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Ascertain and address customer requirements
• Cut hair using scissors, clippers and razors
• Shampoo, condition and rinse hair
• Provide specialised treatments including conditioning, bleaching, tinting and straightening hair
• Dry and style hair using combs, brushes, straightening irons and other equipment
• Advise clients on hair care, recommend products and provide technical assistance
• Attend hairdressing and cosmetics training and seminars to keep current on emerging techniques and products
• Keep client records and schedule appointments
• Perform reception duties including answering phone calls and enquiry emails
• Up-sell retail products and write up client record cards
• Maintain a clean and tidy work area
• Assist other hairdressers with tasks as applicable
• Sterilize and maintain equipment in good working condition
• Demonstrate customer rapport with clients

Requirements

A Hairdresser serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• NVQ level 3 in hairdressing or equivalent
• Positive attitude
• Good communication skills
• Committed to delivering a high level of customer service
• Excellent grooming standards
• Previous experience in similar role

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Ability to work under pressure
• Ability to work on their own
• Hotel or similar environment work experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!