Host Person - Food Café Del Soul

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Greet and seat guests at table according to guest preference, table availability, and within proper rotation guidelines.

2. Ensures business flow and distribution of customers to server by following the direction of management, fair and consistent seating rotation of tables, and communication with staff of business volume changes.

3. Provide guests with menus, inform guests of restaurant specials, and feature items.

4. Coordinate with food servers, bus persons, and other restaurant personnel in providing guest service.

5. Operate electronic cash register system to accurately and immediately account for payment transactions and transports monies to and from the main credit cage.

6. Keeps cash register and host area stocked with necessary equipment, forms, and supplies.

7. Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.

8. Maintains regular attendance for scheduled work.

9. Answer phone calls and take to-go orders.

10. Must follow the Thoughtful Service Model at all times.

11. Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

None.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

All Employees must be knowledgeable to all Company policies and procedures, including health, fire and safety regulations. Regular attendance for scheduled work is required.

EDUCATION and/or EXPERIENCE

High school diploma or equivalent required. Three to six months of related experience and/or training in a similar food outlet, hotel or casino atmosphere.

CERTIFICATES, LICENSES, REGISTRATIONS

Must be able to obtain and maintain the applicable regional Health card(s) and/or License(s), if applicable.

LANGUAGE SKILLS

Must be able to effectively communicate in English. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

COMPUTER SKILLS

Experience in Micros or other point of sale system preferred.

REASONING ABILITY

Remembering details, using arithmetic, reading, discriminating colors, working rapidly, working at various tempos, concentrating amid distractions, remembering names and faces, and examining & observing details.

PHYSICAL DEMANDS

Standing, walking, reaching, bending/stooping, kneeling, carrying, pulling, hearing, observing, and turning and lifting 20 lbs,

WORK ENVIRONMENT

Inside, noisy and odors.

ACKNOWLEDGMENT

The above job analysis is for the sole purpose of complying with the Americans with Disabilities Act and is not to be construed to include all employees employed in each job classification. The Employer reserves the right to change the requirements of each job analysis as changes in business and/or technology dictate. All weights, distances, and measurements cited in this job analysis are approximations.