Front Desk Agent
HomeTowne Studios Dallas - North Addison/ Tollway
17425 Dallas Parkway, Dallas
Dallas,
TX
75287
We are seeking a Front Desk Agent to join our Team with a starting Wage up to $14.00 - $15.00 per hour!
When it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel experience to our guests, but as a Management Company, we also aim to be the employer of choice. Where you choose to work is just as important as the work you do!
- Health insurance (Employee contributions starting as low as $54 individual and $297 family (Semi Monthly))
- Dental
- Vision
- Competitive Pay
- Employer Paid Life Insurance
- PTO
- 401K with Employer Match
- Career Growth Opportunities
HomeTowne Studios has been a leader in providing quality extended hotel stays. The company manages hotels in 20 different states. Our HomeTowne properties were renovated in 2018 and we continue to improve the quality as well as the guest and employee experience. By enhancing our properties and training techniques, we have made our managed hotels a better place for our guests to stay and a better place for our employees to work.
Specific Requirements:
- Welcome guests with friendly greeting and smile while performing all guest related services.
- Handle reservations request; check guests in/out; handle guest accounting and cashier functions.
- Make, change and monitor reservations; reviews and reports rate availability using front desk computer system; update and monitor room status; promote future sales
- Maintain confidentiality of guest information and pertinent hotel data.
- Communicate with the General Manager and other Front Desk Representatives, as needed, about problems, requests and/or concerns regarding guests and rooms.
- Work with housekeeping to communicate checkouts, stay-overs, sleepers, skip, rooms cleaned and rooms in need of maintenance.
- Performs all other duties as assigned.
Experience:
- High school diploma preferred or equivalent experience
- 1 year in previous customer service position.
- Must have basic office skills (math, cash handling, computer skills, etc.)
- Basic English communication (verbal and written) skills required.
INDFD
HomeTowne Studios Dallas - North Addison/ Tollway
Basic Essentials for a Long Term Stay.®
Discover comfort on a budget at HomeTowne Studios Dallas - North Addison, right off the Dallas North Tollway. Every spacious studio offers the familiar warmth and essentials of home, ideal for brief getaways or extended stays. Inside, you'll encounter handy kitchenettes with a full-sized refrigerator, microwave, stove top, sink, and a place to dine. And if there's any additional kitchenware you might need, our Dish Kit is available at the front desk for a small fee.
Once your day wraps up, ease into our plush Serta bed and catch up on the latest episodes on the HD flat-screen TV. Rest assured, there's ample room to store and organize your items, too. Stay plugged in with our complimentary high-speed Wi-Fi. Plus, with routine housekeeping and laundry facilities on-site, your stay is sure to be smooth and hassle-free.
Looking for a bite to eat or places to visit? Casual and sit-down restaurants are nearby. If you are visiting a patient, Methodist Hospital for Surgery is steps away. Our prime location ensures easy access to Dallas's must-visit spots. Dive into the wonders at The Dallas World Aquarium, feel the thrill at the Zero Gravity Amusement Park, or study at Southern Methodist University and the University of Dallas. And for air travelers, both Dallas Love Field Airport and Dallas/Fort Worth International Airport are conveniently close.
