Assistant Manager

Job Title:  Assistant General Manager

Status:  Exempt

Job Summary: 

The Assistant General Manager supports the General Manager with functions such as hiring, training, coaching, counseling, etc.  Along with helping with the general duties of keeping Paris Baguette clean and running.  Overall, the Assistant General Manager contributes to maintaining excellent service, quality of products, and creating a high sales performance.

Essential Duties and Responsibilities 

• Support/Gathering information to develop store operation plans
• Help administer new product launching, promotions and seasonal events
• Order merchandise and ingredients
• Monthly inventory count through Excel
• Collect feedback for identifying local community and customer needs
• Learn and understand all company policies and provide suitable advice to employees
• Support manager to deliver any company wide communication to all employees
• Utilize WebPOS for measuring store revenue and operating performance, e.g. automated programs for work schedule, monthly performance report, quarterly business report, cash and product management program.

Support Store Operation 

• Manage POS and credit card system during operating business hours
• Main contact for catering and special orders
• Daily inventory count
• Help manage deliveries and inventory
• Support simple repairs in the store such as equipment and furniture
• General substitute for Manager
• Regularly inspect store to assure standards are maintained at all times

Employment Management

• Employee Training: ensuring all employees are providing excellent customer service, being able to coach employees in a positive manager to improve
• Job delegation, enforcing duties as assigned
• Creating employee work schedule for final review by General Manager
• Issuing refunds for customers
• Initial claim issues, being able to report it to the right department
• Monitor, report, and take action on any incidents that occur
• Quality Control, Health Inspections, Inspection Checklist

Qualifications

• Minimum High School Diploma/GED or Some College, 2-4 years of food handling experience, 2-4 years of Paris Baguette Manager/Supervisor experience. 
• Detail oriented with excellent organizational skills and verbal and written communication skill
• Able to lift up to 50 lbs.
• Time management, ability to prioritize
• Proficient on Point-of-Sale systems, currently Toast. Understand the importance of cash handling and accuracy of transactions
• Flexible, adaptive, upbeat, open and visible management style, with a successful record of accomplishment of managing senior operations leaders across a large geographically decentralized portfolio
• Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members
• Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment
• Feedback is a gift! Ability to provide construction feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards
• High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven
• Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment
• Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette’s Mission, Vision, Brand Values and Culture