Corporate Director of IT

BASIC FUNCTION: The Corporate Director of Information Technology is responsible for the design, development and implementation of organizational information systems, software applications, IT support and infrastructure systems to ensure that all of the technical needs of the organization are met. Direct and manage all aspects of IT procedures, standards, plans, policies and programs for the company's data processing, network communications, business operations, computer services and management information systems, according to established goals and objectives. As a company executive, the Corporate Director of Information Technology serves in a leadership role and will be expected to support and advise the business, making sure it takes advantage of all available technologies to generate additional operational efficiencies or competitive advantages.This individual will be the liaison with the vendors and be responsible for all outsourcing services. Strong project management skills are a must have and the ability to interact with and present to senior executives internally and externally. 

This remote position requires candidates to be based in Florida.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

• High School Diploma or equivalent
• Bachelor's degree from four-year college or university; technology-related discipline preferred
• One or more Industry certifications preferred (Network +, Security +, Microsoft Certification, CISSP)
• 7 - 10 years IT operations leadership roles managing enterprise IT infrastructure, hardware, hosting services and network areas
• Demonstrate familiarity with Governance, Risk and Compliance Frameworks (PCI, GDPR, HIPAA, SOX, State Law)
• Prior Hospitality experience required
• Proven experience and understanding of architecture principles across infrastructure platforms, security, data, integration and application layers.
• Application Knowledge of Company Software (Delphi, Opera, Aptech/PVNG, HRIS, Aloha, etc.)
• HSIA Experience – Vendor relationship management
• Ability to evaluate and implement emerging technologies
• Knowledge and understanding of industry trends and new technologies and ability to apply trends to architectural needs
• Excellent communication and interpersonal skills
• Detail oriented, highly disciplined and self-directed
• Outstanding verbal and written communication skills
• Strong analytical and critical thinking skills
• Adaptable to dynamic environments and ability to work with a broad range of personnel and changing priorities
• Excellent organizational and time management skills with a focus on delivery, responsiveness, ownership and accountability
• Ability to handle multiple ongoing projects/initiatives at one time
• Ability to work independently on projects and also collaborate as a strong team member
• Excellent attention to detail, flexible and adaptable to change
• Ability to operate under pressure and meet or exceed deadlines
• Positive, outgoing and self-motivating individual with pleasant personality
• Ability to maintain a professional manner and appearance in all situations.

ESSENTIAL FUNCTIONS:

• Ensure integration with the company’s strategic planning process, and the resulting business strategy and plans.
• Ensure the company’s technology resources are aligned with the organization’s short- and long-term goals.
• Collaborate with executive leadership and business partners to define and execute the digital business strategy.
• Participate in and contributes to the assessment of external digital opportunities and threats, and internal technology capabilities required to achieve desired competitive positioning.
• Develop and control annual operating and capital expenditure budget for technology to ensure the investments are consistent with OTH’s overall strategic objectives
• Develop and maintain a technology workforce with the appropriate mix of business knowledge, technical skills and competencies.
• Balance the need for growing the agility required to achieve digital business objectives, with ensuring the core technology functions are reliable, stable and efficient
• Provide leadership, coaching and direction as appropriate
• Ensure a nimble, flexible, responsive and customer-oriented technology model is in place to ensure effective and efficient delivery of information services, support and technologies to both internal and external customers
• Perform ongoing evaluation to determine whether technology infrastructure meets the needs of the business, support its strategies, and are consistent with strategic direction and organizational goals and objectives
• Maintain current awareness of new technologies, practices, and trends
• Provide technical input and support for staff when necessary
• Establish and maintain corporate relationships with external entities
• Represent the organization as its information technology and innovation ambassador
• Provide strategic and tactical planning, development, evaluation, coordination, and implementation for technology systems and tools
• Oversee technology and communications systems projects, including voice, data, imaging, and office automation at the programmatic level
• Develop and enforce technology policies and procedures to ensure the protection of technology assets and the integrity, security, and privacy of electronic information including those for architecture, security, disaster recovery, standards, purchasing, disposal, compliance, and service provisioning
• Oversee technologies that support end-users in their productive use of electronic hardware, software, and services at the programmatic level
• Responsible for system-wide lifecycle of technology assets
• Manage integration of system-wide technologies and ensure their alignment with business goals and strategic plans
• Evaluate technology systems performance and cost for corrective action
• Manage technology staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions
• Provide development, execution, and management of technology-related service, products, and labor contracts to ensure deliverables are met
• Evaluate technology systems performance and cost for corrective action
• Manage technology staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions
• Provide development, execution, and management of technology-related service, products, and labor contracts to ensure deliverables are met
• Familiarity with Cyber-Security best practices and compliance mandates.  Specifically the Payment Card Industry Data Security Standard, GDPR, and State Laws.