the smiling face of hospitality...front and center
600 Kingston Way
Donna,
TX
78537
the smiling face of hospitality...front and center
Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
Enveloped by lush grounds teeming with swaying palm trees, the resort-style setting of Victoria Palms Inn & Suites sits in the heart of the Rio Grande Valley, just minutes north of the border and moments from McAllen, Texas. Our pet-friendly hotel in the center of Donna offers a heated outdoor pool, hot tub, flexible space for meetings, receptions, and events, and a casual seasonal restaurant, which is open from November through March. Prepare a meal for the family in one of our expansive suites offering full kitchens and separate bedrooms. Located just minutes from the banks of the Rio Grande, our hotel puts you close to recreation and cultural sites like the Santa Ana National Wildlife Refuge and the Basilica of the National Shrine of Our Lady of San Juan del Valle.