Photo of ADERO Scottsdale Resort, Autograph Collection, Fountain Hills, AZ

Host - Cielo

ADERO Scottsdale Resort, Autograph Collection

13225 North Eagle Ridge Drive
Fountain Hills, AZ 85268

177 Room Hotel
Gestionado Por Evolution Hospitality
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Compensation: $19.00/hr, Tiempo Completo

Job Summary

The Host is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions.

Responsibilities

Qualifications

  • High School diploma and/or experience in a hotel or a related field preferred.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must be able to multi task.
  • Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
  • Must routinely meet deadlines.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.

Responsibilities

  • Approach all encounters with guests and employees in a friendly service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Maintain a friendly and warm demeanor at all times.
  • Comply with certification requirements as required for position to include Food Handlers Alcohol Awareness Safety etc
  • Employees must at all times be attentive friendly helpful and courteous to all guests managers and other employees.
  • Greet and seat guests at appropriate tables in a timely manner.
  • Be attentive of guests' needs assist in providing a pleasant dining experience.
  • Assist cashier in collection of money or credit cards from guests and servers as needed.
  • Know how to prepare cashier report at the end of the shift.
  • Pay out servers' and service attendants' tips if appropriate.
  • Know how to properly take reservations for outlets.
  • Ensure quality control of menus with regard to cleanliness and appearance.
  • Perform opening and closing duties according to established side work checklist.
  • Ability to answer the telephone according to standards.
  • Have a complete knowledge of standards of service for receiving a room service order.
  • Have a thorough knowledge of menus and current specials in all applicable departments.
  • Assist servers and cashiers in the servicing of guests as needed.
  • Know and understand the state liquor laws.
  • Perform other duties as requested by management.
  • Attend meetings/training as required by management.
Publicado 18 De Diciembre De 2024

ADERO Scottsdale Resort, Autograph Collection

Welcome To Adero Scottsdale Resort, Autograph Collection

Discover An Elevated Escape At Our Hotel In Scottsdale

Perched high above the Sonoran Desert ADERO Scottsdale Resort is the only Autograph Collection destination in a certified Dark Sky Community. The AAA Four Diamond Resort was also named to the prestigious Conde Nast Travelers Hot List in 2021. All 177 spacious rooms including 16 oversized suites feature a private balcony for guests to enjoy unrivaled stargazing and sweeping views. An idyllic setting for intimate celebrations and gatherings ADERO offers guests endless opportunities to indulge in outdoor adventures including onsite trailheads for hiking and biking and access to neighboring SunRidge Canyon Golf Club. Our elevated escape offers a world class fitness club, luxurious wellness spa, farm to table cuisine, poolside oasis and a wonderous setting to host your next meeting or event. ADERO invigorates the mind and stirs the spirit for getaways that are true adventures for the soul.