Conference and Events Host

Description

A Conference and Events Host is responsible for seating guests and managing table set-ups to deliver an excellent Guest and Member experience while working to achieve departmental targets.

What will I be doing?

As a Conference and Events Host you are responsible for welcoming clients, ensuring meeting rooms are set up to their requirements. A Host will also be required to work in all areas of Conference and Events department and strive to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Welcome guests in a polite and friendly manner
• Coordinate meeting rooms for clients
• Serve food in time with requirements of the day
• Ad hoc admin roles in line with departmental requirements
• Manage guest queries in a timely and efficient manner
• Ensure compliance of brand standards
• Strive to achieve departmental targets
• Ensure cleanliness of work areas
• Comply with hotel security, fire regulations and all health and safety legislation
• Comply with local licensing laws
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Conference and Events Host serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude
• Good communication skills
• Commitment to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
• Computer literacy
• Experience with working with sensitive data and ensure confidentiality of information.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous Food and Beverage and/or industry experience
• Experience in an admin role

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Requirements