Photo of Hilton Lima Miraflores, Lima, Peru

Housekeeping Trainee

Hilton Lima Miraflores

Avenida La Paz 1099
Lima, 18
Peru

207 Room Hotel
Gestionado Por Hilton
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Tiempo Completo

Description

A Housekeeping Trainee will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests.

What will I be doing?

As Housekeeping Trainee, you will support all Housekeeping and Laundry team for all aspects by delegating the day-to-day activities Housekeeping and Laundry within the hotel. Specifically, a Housekeeping Trainee will perform the following tasks to the highest standards:

  • Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards
  • Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work.
  • Provide excellent guest service
  • Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
  • Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output input and output uniform and linen, among others
  • Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time
  • Request flowers for special occasions (marriage, death, maternity ...). Besides providing embroidery for special linen (wedding and pampering)
  • Control makes monthly Lost and Found and donations
  • Check the uniforms and send for c leaning and / or repair
  • Coordinates and controls all traffic of documents and people within the department. Does releases linen of Laundry daily
  • Makes daily guest clothing release of guests that use the laundry service
  • Makes monthly closing of Laundry expenses and provision of same
  • Replaces (a) Laundry Attendant in case of holidays, days off or absences

Requirements

What are we looking for?

A Housekeeping Trainee serving Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:

  • Planning and organizing
  • Good oral and written communication
  • Previous experience in Laundry
  • Good interpersonal skills
  • Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office
  • Committed to delivering a high level of customer service
  • Excellent standards of clean

It is advantageous in this position if you demonstrate the following capabilities and advantages:

  • Ability to work in a team
  • Excellent attention to detail
  • Positive Attitude

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Publicado 14 De Octubre De 2024

Hilton Lima Miraflores

At A Glance

Hilton Lima Miraflores is conveniently located in the heart of the Miraflores district of Lima, Peru. Just 11 miles from the Jorge Chavez International Airport (LIM), we offer a prime location in the vibrant Larcomar entertainment area. Enjoy nearby activities including shops, theatre, museums, restaurants and parks. The hotel combines traditional 18th-century Peruvian architectonic elements with contemporary decor to create the perfect ambience.

  • Walking distance from Larcomar area, Miraflores' cultural district
  • Upscale Peruvian-American restaurant with street-level bar
  • Executive Lounge with complimentary WiFi, breakfast, and more
  • Heated outdoor pool with ocean view
  • 9 meeting rooms and 3,660 sq. ft. ballroom and rooftop terrace space