Photo of Dua Hotel, Autograph Collection by Marriott, Miami, FL

Bell Attendant

Dua Hotel, Autograph Collection by Marriott

1300 S Miami Ave
Miami, FL 33130

124 Room Hotel
Gestionado Por Evolution Hospitality
Save this job
Tiempo Completo

Job Summary

Responsible for transporting guests to and from the hotel to local area attractions as well as assisting the guest with recommendations for restaurants and tourist activities. The Bell Attendant is also expected to support with front desk operations. Primary responsibilities include: driving guests to designate locations assisting guests with luggage maintaining vehicle cleanliness and concierge duties and to accommodate guests during their stay in an attentive courteous and efficient manner.

Responsibilities

Qualifications

  • High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
  • Must have a valid driver's license for the applicable state.
  • Must have an acceptable MVR (Motor Vehicle Driving record)
  • Minimum of one year driving experience
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must maintain composure and objectivity under pressure.

Responsibilities

  • Approach all encounters with guests and employees in a friendly service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Greet guests in a pleasant manner.
  • Load and unload luggage carts.
  • Escort guests to rooms.
  • Check/store luggage for arrivals and departures with luggage tags.
  • Deliver messages to meeting rooms.
  • Deliver flowers and packages to guest rooms.
  • Complete room changes.
  • Maintain current listing of local and area attractions special events and activities.
  • Maintain list of local transportation guides churches sports arenas etc.
  • Assist housekeeping department with guest requests.
  • Ensure lobby reader board is correct.
  • Provide information maps and directions as required.
  • Open doors.
  • Answer phones to assist guest service agents.
  • Conduct house count by computer.
  • Show guest rooms and suites as needed and emphasize company amenities.
  • Other duties as required.
  • Access to back of house areas of the hotel and sensitive information
  • Interact and occasionally have unsupervised contact with guests and/or colleagues
  • Access and control to sensitive areas in the hotel premises including the Hotel Safe Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets
  • Drive safely on behalf of the company for business reasons
  • Maintain a high level of trust and responsibility
  • Represent the company with certain level of reputation and good character as well as exercise sound judgement
Publicado 14 De Octubre De 2024

Dua Hotel, Autograph Collection by Marriott

A MIAMI BRICKELL HOTEL

WHERE PERSONAL INDULGENCE MEETS GENEROUS CONNECTION

Dua Miami is a standout Autograph Collection Hotel in the energetic heart of Miami's Brickell district. Here, the buzz of the city meets the bliss of a personal hideaway. We deliver top-notch curations that satisfy your whims, offering the best of both worlds: indulgent relaxation and lively social engagements. Dua goes beyond being just a hotel — it's your premium springboard into an iconic Miami journey.

DINE & DRINK

Discover the essence of Italy at our hotel's dining outlets in Miami. From the comforting aromas of freshly baked pizzas to the rich flavors of classic pasta dishes, our chefs bring authentic Italian cuisine to life. Whether you're seeking an elegant dining experience or a relaxed trattoria setting, immerse yourself in the timeless flavors of Italy amidst the vibrant energy of Miami.

DUA SPA

Dua Spa has everything you need to immerse yourself in refined relaxation. Guests can indulge in signature body, skin, and massage treatments with access to the revitalizing settings of our men's and women's sauna rooms, co-ed steam room, and relaxation lounge.

GATHER GRANDLY

With more than 58,000 square feet of indoor and outdoor event space; we pair breathtaking venues and creative culinary offerings with the best-in-class service that you’ve come to expect for your next Miami meeting or event!

Spend your big day at Dua Miami. Our team is here to help you every step of the way to create the most memorable wedding day imaginable. Explore our spaces and connect with us for details on how we can customize your dream ceremony, big or small.