Valet Parking Supervisor

Description

Hilton Los Angeles Airport is looking for their next Valet Parking Supervisor to join our Valet team!  

This 1,234-room hotel is conveniently located near the airport and stadiums. Here you will enjoy great perks such as best in class benefits package, discounted parking $10, uniforms provided including laundry service, free meal during shift PLUS Hilton room discounts for you and your family worldwide! Come see why we were named #1 World's Best Workplace by Fortune Magazine and Great Place to Work! 

Classification:  Full-Time (Temporary)

Schedule:  Open Availability, including nights, weekends and holidays are required

The hourly rate:  $ 26.64, based on applicable and specialized experience and location.

The ideal candidate for this position will:

• At least one (1) year of valet experience is required.
• At least one (1) year of customer service experience is required.
• Must be able to work weekends and holidays and work various shifts. 
• Must be able to drive a stick shift vehicle and have a valid California Driver's License.

What will I be doing?

As a Valet Parking Supervisor, you would be responsible for overseeing valet operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Respond to guest inquiries and requests and resolve guest issue in a timely, friendly and efficient manner.
• Ensure all parking transactions are accurate, banks are balanced, deposits are correct and secured and discrepancies reported.
• Maintain an inventory of operating supplies.
• Monitor and maintain all parking equipment and report needed repairs.
• Perform Valet Parking Attendant duties, as needed.
• Interview, train, supervise, schedule and assist in evaluating team members.

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work.  We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: 

• Access to your pay when you need it through DailyPay 
• Medical Insurance Coverage – for you and your family  
• Mental Health Resources 
• Best-in-Class Paid Time Off (PTO) 
• Go Hilton travel discount program 
• Supportive parental leave 
• Matching 401(k) 
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount 
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) 
• Career growth and development 
• Team Member Resource Groups 
• Recognition and rewards programs 

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. 

Hilton LAX is and Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity.  The Employer will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.