Photo of Sheraton Pittsburgh Hotel at Station Square, Pittsburgh, PA

Busser / Server Assistant

Sheraton Pittsburgh Hotel at Station Square

300 W Station Square Drive
Pittsburgh, PA 15219

399 Room Hotel
Gestionado Por Driftwood Hospitality Management
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Compensation: $15.32 per hour, Tiempo Completo

Job Summary

To clear and reset tables and assist the food servers in their duties while providing courteous, professional, and efficient service to the guests.

Essential Job Functions

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

  • Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware as prescribed. Maintain total cleanliness of restaurant to meet Hotel and Health department standards.
  • Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments.
  • Serve guests with beverages, breads, and butter to begin their dining experience and replenish as necessary.
  • Transport all dirty tableware from dining room to dishwashing area for proper cleaning.
  • Perform general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards.
  • Folding napkins/rolling silverware for all meal periods throughout the day to maintain an adequate supply.
  • Stocks and maintains service stations with the proper supplies before, during and after each shift.
  • Assists servers in the delivery of orders and pre-busing tables.
  • Perform other duties as requested, such as cleaning unexpected spills, or special guest requests, to ensure total satisfaction.
  • Adheres to all company policies and procedures.
  • Follows safety and security procedures and rules.
  • Knows department fire prevention and emergency procedures.
  • Utilizes protective equipment.
  • Reports unsafe conditions to supervisor/manager.
  • Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager.
  • Provides for a safe work environment by following all safety and security procedures and rules.
  • All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
  • Perform any related duties as requested by supervisor/manager.
  • Assists other Restaurant Personnel when need.

    Knowledge, Skills & Abilities

  • Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
  • Hold a current Food Handler Card or in the process of being certified.
  • Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
  • Knowledge of the appropriate table settings and service ware.
  • Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
  • Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.

    Physical Demands

  • Ability to transport up to 50 lbs. through a crowded room on a continuous basis throughout the shift.
  • Lifting Fifty (50) pounds maximum.
  • Ability to move or push goods on a hand cart/truck weighing a maximum of 100 lbs.
  • Constant standing & walking required.
  • Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

    Benefits

    • 401(k)
    • Dental insurance
    • Disability insurance
    • Employee assistance program
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance
    • Room Discounts
    • Employee Food and Beverage Discounts

    EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

    • Publicado 8 De Noviembre De 2024

    Sheraton Pittsburgh Hotel at Station Square

    Comfort awaits in our downtown Pittsburgh hotel rooms

    From the moment you walk into the newly renovated Sheraton Pittsburgh Hotel at Station Square, you'll be pleasantly surprised by a perfect blend of comfort and style to elevate your stay. Be inspired in one of our waterfront Pittsburgh hotel suites or settle in for a delicious meal with friends at our unique dining space, The Factory South Shore, a top restaurant in Station Square Pittsburgh, which is the city's premier entertainment destination. We invite you to experience it with a short walk, there is also an ample on-site parking available. Take advantage of our 23 downtown Pittsburgh event venues to strategize with co-workers and connect with clients or set up at one of our workstations right out of your hotel suite. Celebrate your downtown Pittsburgh wedding ceremony, reception, or banquet to the fullest in our largest venue: the Grand Station Ballroom. Whether visiting for business or pleasure, Sheraton Pittsburgh Hotel at Station Square will meet your needs the second you step through the door.

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