Photo of Hilton - Area Office Glasgow, Glasgow, United Kingdom

Analyst, Email & Mobile Marketing

Hilton - Area Office Glasgow

4 Cadogan Square Cadogan Street
Glasgow, G2 7PH
United Kingdom

Regional Office
Gestionado Por Hilton
Ahorrar
Tiempo Completo

Description

This is your chance to be part of a Marketing team that attracts customers to Hilton through strong storytelling, top-rated rewards, unique customer experiences and partnerships. As an Analyst, Email & Mobile Marketing, you will support the team in increasing customer acquisition and retention, generate engagement through multi-channel marketing campaigns, and foster recognition of loyalty benefits. On the Email Mobile Marketing team reporting to Manager, Email Mobile Marketing, you will work on projects including creating and delivering personalized customer-centric communications and generate engagement through our multi-channel campaign.

What your day-to-day will be like:

  •    Build, segment, target, track, test and deploy personalized campaigns using our email service provider (ESP), Braze.
  •    Develop and utilize HTML/CSS and email marketing best practices to create and code templates and interactive experiences for email.
  •    Support the creative solution improvement of design, process or technical challenges related to email and mobile projects.
  •    Communicate detailed technical concepts to technical and non-technical audiences.
  •    Drive improvements across the team (tech papers, case studies, Knowledgebase share sessions).
  •    Manage projects, focusing on proactive problem prevention, identification, and resolution.

    How you will collaborate with others:

  •    Develop strong collaborative partnerships with outside vendors, internal constituents, other departments, to support and ensure goals remain aligned.

    What projects you will take ownership of: 

  •    Execute the directives of our mission, goals, and objectives, as well as demonstrating the ability to work in a group dynamic.

    Requirements

    You have these minimum qualifications: 

  •    Previous work experience in a similar field 
  •    Proficient in at least two of the following languages: HTML, CSS, Liquid
  •    Build, segment, target, track, test and deploy personalized campaigns using our email service provider (ESP), Braze.
  •    Experience with email editing software (Adobe Photoshop, Dreamweaver, Figma etc.)
  •    Beneficial working knowledge of GIT (SourceTree), Postman, JIRA.
  •    Knowledge of Excel and PowerPoint
  •    Knowledge or experience in mobile marketing, offering an advantage in reaching and engaging customers.

    It would be useful if you have:

  •    BA/BS Bachelor's Degree or comparable technical field, or work experience that demonstrates comparable technical abilities
  •    Familiarity with JavaScript, SQL, or Python 

    What is it like working for Hilton

    The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

  • Publicado 4 De Octubre De 2024

    Hilton - Area Office Glasgow

    We are passionate about delivering exceptional guest experiences.

    We believe Hospitality isn’t just a job; it’s a journey of self-discovery, growth, community and cultures. Our Team Members are extraordinary professionals who work together to deliver exceptional experiences for all who walk through our doors. As we continue to grow and innovate, our Vision “to fill the earth with the light and warmth of hospitality” has never faltered. We are more than a room for the night. We create heartfelt experiences for Guests, meaningful opportunities for Team Members, and a positive impact in our Communities.