Housekeeping Supervisor/Inspector

Department:  Housekeeping 

Job Title: Inspectress/Inspector

FLSA Status: Non-Exempt

Job Overview: The Inspectress/Inspector will inspect cleaned departure rooms, stayover rooms, and VIP's. Responsibilities include inspecting, maintaining tools and supplies, and support to Guest Room Attendants and House Attendants. The Inspectress/Inspector will assist the housekeeping staff in achieving the highest standard of cleanliness for the property and adhering to the safety standards.

Reports to: Housekeeping Management

Duties & Responsibilities:

• Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
• Coordinates work activities among departments
• Conducts the morning line-up and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment
• Records data for special projects and inspect rooms thoroughly
• Inventories stock to ensure adequate supplies
• Makes recommendations to improve service and ensure more efficient operation
• Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management
• Attends staff meetings to discuss company policies and patrons' complaints
• Issues supplies and equipment to workers
• Establishes standards and procedures for work of housekeeping staff
• Advises manager, desk clerk, or engineering personnel of rooms ready for occupancy
• Records data regarding work assignments, personnel actions, and time cards
• Complete all paperwork and closing duties before leaving
• Supervises the housekeeping team in accordance to the Collective Bargaining Agreement and Hotel Policies
• Assist in the development and execution of department training to educate employees on how to safely and thoroughly perform their tasks

Qualifications: 

• Must have flexible schedule including availability on weekends and holidays especially Friday and Saturday from 10am-6pm

• Ability to maintain standard attendance expectation

• Previous housekeeping management experience in a union environment is preferred
• High school diploma or equivalent or Bachelor's Degree in Hospitality or Hotel & Restaurant Management with a desire for growth is preferred
• Punctuality and regular and reliable attendance
• Interpersonal skills and the ability to work well with co-workers and the public
• Must be able to verbally communicate in English
• Must be able to read written instructions in English
• Ability lift up and push/pull up to 50 lbs. plus stand, walk and move around during entire 8 hour shift
• Experience with Property Management System is important, OPERA preferred

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

CA applicants: The California Privacy Notice can be found at https://careers.aperturehotels.com/cpra/