East Crescent Road, The Palm Jumeirah
PO Box 24988
Dubai,
U.A.E
United Arab Emirates
The Commercial Director, is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel.
What will I be doing?
The Commercial Director, is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel in EMEA.
This role will drive the planning and execution of the commercial strategy and activity through supporting the Revenue management team, Sales, Catering and Events, Marketing, eCommerce and Public Relations teams, through working effectively with area support teams. F&B commercial activities will be shared responsibilities with the F&B Manager, Director of Operations, GM and the Commercial Director.
The Commercial Director is a role model for the commercial community within the owned and managed portfolio in EMEA, and develops teams and individuals in these functions whilst being a Key business partner to the Hotel General Manager. They support hotels in deriving the most value from Hilton Worldwide Sales teams. The Commercial Directors role is key to seize new opportunities through strong customer relations and works as an Ambassador for the company with our Owners and Key Stakeholders. .
The role ensures that commercial management strategies are set for all revenue streams and that all systems are used to their full potential to yield the highest possible amount of revenue from all available space, whether in Rooms, Meeting Space, outlets or other revenue departments. Driving overall FMS results gaining an Unfair share through a disciplined execution of commercial activities.
A Commercial Director will be lead, coach, develop, recruit and retain future talents. He/she will manage performance, develop and evaluate the commercial team members on the agreed KPI’s, whilst working effectively as part of a 4D structure on property. Specifically, a Commercial Director will perform the following tasks to the highest standards:
What are we looking for?
A Commercial Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
What will it be like to work for Waldorf Astoria Hotels & Resorts?
Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!
Experience the tranquility and beauty of Palm Jumeirah by day and the cosmopolitan glamour of Dubai by night. The palatial Waldorf Astoria Dubai Palm Jumeirah hotel offers a blend of modern luxury, exceptional amenities, and unparalleled service.
Choose from elegant and spacious guest rooms and suites with stunning sea vistas and Palm Jumeirah skyline views.
Located on the 5th floor, the Pearl Club is a private oasis with fabulous views and a relaxed yet sophisticated atmosphere, exclusive to guests reserving suites and Pearl Club accommodations.
Be spoiled for choice with six iconic restaurants and bars at the Waldorf Astoria Dubai Palm Jumeirah hotel, offering the finest cuisine, unparalleled service and a variety of sumptuous settings.
Occupying a magnificent location on Dubai’s iconic Palm Jumeirah, this elegant Dubai hotel features an inviting private beach and a wealth of recreational activities, including tennis, fishing and parasailing. Or, relax by the pool while the young ones are treated to supervised fun and games at Coco’s Kids Club before heading out to one of Dubai’s destination bars or restaurants.
The spa features 12 treatment rooms and 2 private Couples Suites; offering an array of luxurious treatments and services designed to impart a sense of balance and wellbeing.
The hotel’s private beach makes for an elegant yet relaxed setting for outdoor events and stunning sunset wedding ceremonies, while the luxurious grand ballroom is an ideal venue for a gathering of up to 350 guests.
Plan a corporate event or celebration at the Waldorf Astoria Dubai Palm Jumeirah and enjoy exceptional business facilities, personalized service, and modern, naturally-lit meeting spaces.