Assistant Food and Beverage Director

Description

An Assistant Food and Beverage Director supervises the managers of the specific food and beverage service areas to ensure the highest quality standards are met. Additionally, you will oversee the food and beverage budget and administer the food and beverage marketing program.

What will I be doing?

As an Assistant Food and Beverage Director, you will be responsible for hiring, training, supervising and scheduling food and beverage staff/management in accordance with business needs, productivity, service standards and policies/ procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Operational Management: Oversee daily operations of all F&B outlets, including restaurants, bars, catering services, and room service. Ensure that all services meet quality standards and customer expectations. Coordinate with kitchen and service staff to maintain efficient workflow.
• Staff Supervision and Training: Assist in recruiting, hiring, and training new employees. Develop staff schedules and manage labor costs effectively. Conduct regular performance evaluations and provide constructive feedback.
• Financial Management: Assist in budgeting and financial planning for the F&B department. Monitor revenue and expenses to ensure profitability. Implement cost-control measures without compromising quality.
• Inventory and Supply Management: Oversee ordering and inventory of food, beverages, and supplies. Establish relationships with vendors and negotiate contracts. Ensure proper storage and handling of all products.
• Customer Service: Maintain high levels of guest satisfaction by ensuring excellent service. Address customer complaints and resolve issues promptly. Gather and analyze customer feedback to improve services.
• Menu Planning and Development: Collaborate with chefs and the F&B Director to design menus that meet market trends and customer preferences. Price menu items appropriately to balance cost and profitability. Introduce new food and beverage offerings periodically.
• Compliance and Safety: Ensure compliance with all health, safety, and sanitation regulations. Maintain all necessary licenses and certifications. Conduct regular inspections and audits of F&B areas.
• Event Coordination: Assist in planning and executing special events, banquets, and conferences. Coordinate with other departments to ensure seamless event delivery. Manage event-specific budgets and logistics.
• Marketing and Promotion: Participate in developing marketing strategies to promote F&B services. Collaborate on promotional activities, discounts, and special offers. Analyze market trends to identify new business opportunities.
• Reporting and Administration: Prepare regular reports on sales, inventory, staff performance, and other key metrics. Update and maintain operational policies and procedures. Assist in strategic planning and decision-making processes.

Requirements

What are we looking for?

An Assistant Food and Beverage Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• High School graduate or equivalent required
• Four year college degree preferred
• At least 5 years experience managing food and beverage operations preferred

What will it be like to work for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.