Manager Enterprise Business Intelligence

Description

***This role is based at one of our corporate offices in McLean, VA, Dallas, TX***

This is your chance to be part of the next generation Strategy, Insights, and Analytics team of internal consultants to all teams across Hilton! The team ensures that Hilton’s strategy and customer experience are informed by analytics and customer insights combining technical talent with industry expertise to guide progress towards Hilton’s goals. As a Lead, Enterprise Business Intelligence (BI), reporting to the Director, Business Intelligence, your focus will be on delivering BI capabilities that provide rich and actionable insights about travelers and our customers through a Marketing & Loyalty lens.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. 

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

Requirements

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Develop dashboards, reports, datasets, and analytics tools using a variety of BI, data, and analytics tools like MicroStrategy, Redshift, PostgreSQL, Alteryx, Alation, SQL, Confluence, Jira, Bitbucket, Bamboo, DBT, Python, and more. 
• Collaborate with data technology partners in the development and optimization of data processes and schemas to improve the performance and stability of the data warehouse and reporting solutions.  
• Assist members of the analytics team and business partners with ad-hoc and self-service analytics capabilities like dashboards.
• Support end-user enablement on the use of the delivered solutions.

How you will collaborate with others:

• Collaborate with diverse teams to gather and refine requirements and translate them into tangible data and analytics products and solutions.
• Cultivate relationships with the Analytics Product team to establish the product life cycle as solutions are delivered to ensure the facilitation of a closed feedback loop, service level agreements for reported issues, and the grooming of an improvement/feature backlog.

What projects you will take ownership of:

• BI projects that support strategic, tactical, and operational decisions that help create relationships with the world's travelers so that they get to know, love, prefer, and choose Hilton for more of their travel occasions.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Five (5) years of experience in the field of analytics 
• Three (3) years of experience creating reports, dashboards, and summarizing large amounts of data into practical intelligence to guide decisions
• Experience with Business Intelligence tools like MicroStrategy or Tableau 
• Knowledge in data warehousing, SQL, and data management concepts using tools like Amazon RedShift or other database management systems 

It would be useful if you have:

• BA/BS degree in Computer Science, or another analytical field 
• Experience with additional coding languages (Python, R, Hive, Scala, etc.) 
• Experience with data management and orchestration tools (Alteryx, DBT, Informatica, Airflow, etc.)  
• Experience with supporting disciplines (data quality, data operations, data modeling, Data WH/Data Lake) 

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. 

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.