300 South Congress Avenue
Austin,
TX
78704
Ideal candidates for this position will have previous hotel front desk experience (ideally at a property of comparable size and of Hilton brand), but all candidates should have a passion for curating exceptional guest experiences and an excellent command of computer/phone technology!
Join the #1 Best Company to Work For and enjoy excellent benefits - medical insurance, matching 401k, PTO, tuition reimbursement, and Hilton travel benefits!What are the benefits of working for Hilton?*
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
What will I be doing?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Take in scenic views of the Austin skyline from our downtown hotel, located next to the Congress Avenue Bridge and Lady Bird Lake. The Austin Convention Center, Warehouse District, Sixth Street, and Second Street shops are less than a mile away. Enjoy our indoor pool, free made-to-order breakfast, and complimentary evening reception.