Is amazing customer service your thing? Do you love the hospitality world? Do you enjoy creating amazing guest experiences? Come work with our incredible, talented Front Desk staff at the historic Desoto Hotel in the heart of downtown Savannah!
15 East Liberty Street
Savannah,
GA
31401-3979
Medical, dental, vision, 401k, life insurance, short-term disability, long-term disability, PTO, paid holidays
Is amazing customer service your thing? Do you love the hospitality world? Do you enjoy creating amazing guest experiences? Come work with our incredible, talented Front Desk staff at the historic Desoto Hotel in the heart of downtown Savannah!
Seeking a Front Desk Agent with a passion for guest service and genuine Southern Hospitality at The DeSoto Savannah. No hotel experience necessary but is a plus, customer service experience is preferred.
We are looking for candidates that are flexible between 1st shift and 2nd shift.
7AM-3PM
3PM-11PM
DETAILS OF THE ROLE - BASIC FUNCTION
The Front Office Agent is to provide friendly, efficient registration, guest settlement, and information to all guests, fellow employees and visitors.
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
ESSENTIAL FUNCTIONS/RESPONSIBILITIES
MARGINAL FUNCTIONS
REGULAR WORKING ENVIORNMENT
WELL BEING | We strive, on a daily basis to ensure the working environment is one of encouragement and appreciation to provide an optimal Team Member experience by working together to ensure success for both the hotel and the Team Member. By working together, we pass our success along to the Team Member in the form of incentives, a transparent and trustworthy environment, training, and room for growth.
*While this role is specific, it is expected for all roles to complete any tasks or responsibilities as they are requested from any department, within reason. All roles, no matter the department are employed by The DeSoto Savannah Hotel and managed by OTH Hotels Resorts. As such, any task or responsibility will be to support the entirety of the team all roles are affiliated with in order to reach the common goal of exceptional guest service and Team success.
Overlooking Madison Square in the heart of Savannah’s Historic District, The DeSoto is a treasured landmark blending the elegance, history, and charm of one of America's oldest cities with a generous dash of modern Southern hospitality. Warm smiles from long-tenured staff, a museum-worthy lobby art gallery showcasing the Savannah College of Art & Design, imaginative cocktails and small plates at Edgar’s Proof & Provision – The DeSoto is a Savannah experience to be savored and celebrated.