Photo of Thompson Washington D.C., Washington, DC

Front Desk Agent (PM)

Thompson Washington D.C.

221 Tingey Street SE
Washington, DC 20003

225 Room Hotel

401(k) matching, Commuter assistance, Dental insurance, Employee discounts, Flexible schedule, Food provided, Health insurance, Life insurance, Paid time off, Vision insurance

Got a knack for connecting with and leading team members and providing elite customer service? Thompson DC is looking for you!
Compensation: 25.00, Tiempo Completo, PM
Job description

Position Info

The Front Desk Agent will organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and distribute room keys. Process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, assist individuals with disabilities, and exceed all guest expectations.

QUALIFICATIONS:

  • Prior cash handling experience necessary
  • Computer skills required
  • High School diploma or equivalent
  • Ability to communicate effectively with the public and other Team Members
  • Read, write and speak English fluently

Job Type: Full-time

Pay: $24.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • Day shift
  • Evening shift
  • Night shift

Work Location: In person

Schedule:

  • Day shift
  • Evening shift
  • Night shift

Work Location: In person

Publicado 18 De Septiembre De 2024

Thompson Washington D.C.

Our Hotel

A collection of weathered wood, glass, and dark grey brick rising from the historic Navy Yard, Thompson Washington D.C. stands at the intersection of nautical history and industrial sophistication. Bike along the Anacostia River Trail, make time to stop at a nearby Smithsonian museum – or two, and shop along one of D.C.’s hottest neighborhoods.

Look closely at the elevated interiors of any of the 225 rooms of Thompson Washington D.C. and echoes of the colonial past, from soft, curving tables evoking a ship’s cabin to the rigid symmetrical lines framing the windows overlooking the river or ballpark, become evident. Splashes of rich emerald and ivory tones converge to impart a stylish and calming retreat after a long day in the capital.

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