Restaurant Host
The Hancock Hotel
631 South Main Street
Findlay,
OH
45840
What's in it for you...
- Insurance enrollment available from DAY 1!
- Paid time off available from DAY 1!
- Holiday pay available from DAY 1!
- 401(k) enrollment after 30 days!
- Hotel and travel discounts at worldwide destinations!
- Professional development and promotion opportunities!
About this job...
Restaurant hosts are often the first smiling face the guest sees when arriving to the restaurant. Responsible for ensuring quick, engaging, and effective communication with guests, the restaurant host plays a critical role in overall guest satisfaction. Restaurant hosts must maintain communication with restaurant management and servers and seat guests according to preferences and restaurant capability.
What you'll be doing...
- Set up the restaurant and/or lounge area for service
- Stock all areas with necessary items, equipment, and tools, and manage stock throughout shift
- Provide each guest an individualized greeting using charisma and stylized communication
- Purposefully navigate and seat each guest with respect to individual requests
- Warmly accept telephone calls consistent with brand standards, thoughtfully listen to each guest inquiry, and provide accurate information or assistance
- Maintain cleanliness of restaurant spaces to be inviting and accommodating
- Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation
- Complete additional duties as assigned
Requirements...
- Ability to speak, read, write, and understand primary language(s) used in the workplace
- Able to stand, walk, grasp, bend, and pivot repeatedly
- Able to lift up to 30 pounds occasionally
About First Hospitality...
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
The Hancock Hotel
An Enlightened Stay
The Hancock Hotel serves as a place to gather in the local community and as a home away from home for travelers from across the globe.
Uniquely situated on the campus of Marathon Petroleum Corporation, the hotel is located less than a mile off I-75 in the heart of Downtown Findlay.
When you choose to stay at the Hancock Hotel, you can dine in a private setting with catering that prioritizes your comfort, attend the fun events in our area and come back to a restful sleep in our cozy beds. We deliberately designed our elevated accommodation offerings to make your stay memorable.
Reward yourself with a luxurious experience at our high-end hotel here in beautiful Findlay, Ohio. Our friendly staff will take care of your needs, and the hotel's ideal location will enable you to stay close to destinations like the University of Findlay. Explore our surrounding places of interest to make your already exceptional stay that little bit better. You can also enhance your experience by participating in the events the area has to offer.
Whether you are traveling for business, need your own personal getaway or are looking for an elegant boutique hotel backdrop for a special event, we have the facilities and ambiance to accommodate your needs. Feel free to take a moment to relax and wind down in our comfortable hotel. We work hard to ensure your visit is as enjoyable as possible.