Food & Beverage Supervisor
Hilton Garden Inn Merrillville
7775 Mississippi Street
Merrillville,
IN
46410
Overview
Opportunity: Food and Beverage Supervisor
Supervise the daily operations of food and beverage outlets and services including food quality, customer satisfaction, associate schedules and their performance in accordance with established restaurant and guest service standards.
Potential Career Path
Food and Beverage Manager - Food and Beverage Director
Essential Job Functions
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
- Monitor product quality and guest satisfaction in food and beverage outlets and services, ensuring food quality is consistent, appealing, and prepared to guest specifications.
- Ensure the restaurant and other FB services comply with sanitation and safety standards for guests and associates.
- Interact with guests to obtain feedback on quality of service and food in outlet.
- Perform service functions during periods of high volume or staffing shortages.
- Assist with maintaining proper par levels and inventories of food and beverage supplies such as linen, glassware, silverware, china, condiments, etc.
- Ensure staff abides by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
- Ensure all equipment is in working order; report malfunctions and follow up on repairs.
- Follow sustainability guidelines and practices related to HHMs EarthView program.
- Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
- Minimum one year of experience in supervisory role in a restaurant or banquet setting, coupled with food service background at the a server level required.
- Knowledge of bar service and liquor inventory controls required.
- Experience with Micros point of sales system strongly preferred.
Work Environment and Context
- Work schedule varies and may include working varied shifts, holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
Hilton Garden Inn Merrillville
At A Glance
Located just off I-65, with easy access to downtown Chicago and Lake County, this hotel in Merrillville, Indiana is ideal for both business and leisure travelers. Business guests will be conveniently close to IBM, U.S. Steel, and NiSource corporate headquarters as well as many other local companies.
Amenities such as our on-site restaurant, comfortable adjustable beds and complimentary WiFi access help make your stay stress-free. Utilize your room’s microwave, refrigerator and coffeemaker to make your morning coffee, store cold drinks or heat up a meal. Bring your swimsuit to swim laps in our indoor heated pool at our hotel in Merrillville, Indiana. Maintain your exercise routine in the 24-hour fitness center. Plan an event in 3,500 sq. ft. of versatile function space. Use the services in our 24-hour business center to prepare for a meeting.
- Located one block east of I-65, providing easy access to Chicago and all of Lake County
- Complimentary internet access
- 3,500 sq. ft. of meeting and event space
- On-site restaurant, 24-hour Pavilion Pantry®, microwave and refrigerator in each room
- Complimentary 24-hour Business Center
