Photo of AC Hotel Pleasanton, Pleasanton, CA

Night Auditor

AC Hotel Pleasanton

5990 Stoneridge Mall Road
Pleasanton, CA 94588

170 Room Hotel
Gestionado Por HHM Hotels
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Compensation: $20.00 per hour, Tiempo Completo

Opportunity:  Night Auditor

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.

Your Growth Path

Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager

Your Focus
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Prepare and distribute daily reports.
  • Audit and reconcile cashiers.
  • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
  • Input and update financial information into the BRAINS network.
  • Check guests in/out and perform Guest Service Agents tasks.
  • Respond to guest inquiries and resolve complaints. 
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits and wear protective safety equipment.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Your Background and Skills

  • High School diploma or equivalent preferred.
  • Previous night audit/accounting experience or equivalent training required.
  • Computer knowledge/Excel and arithmetic skills required.
  • FSD is a plus, required within 90 days of employment.

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Publicado 10 De Noviembre De 2024

AC Hotel Pleasanton

Our Hotel

A handwritten welcome note, a perfectly crafted Gin Tonic and a sleekly designed guest room are among the details that mark the AC Hotel Pleasanton experience. Located next to Workday, Inc and the West Dublin BART station, the newly transformed hotel focuses on the essentials with a hint of elegance. Breakfast at AC Kitchen is a journey to Europe with fresh Iberico ham and French croissants. Bartenders at AC Lounge serve craft beers and local area knowledge. And rooms and suites feature hardwood floors, spa-style showers and ergonomic workspaces. Guests are encouraged to experience the hotel and Pleasanton itself. AC Library offers an alternative workspace with free Wi-Fi and comfortable lounge seating. The 24-hour fitness center features floor-to-ceiling windows to soak in the California sun. The outdoor pool includes a bar and spacious deck that can be reserved for events. And everything, including wineries, shopping, hiking and golf, is within easy reach.

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