Senior Restaurant and Bar Manager

Advertisement

GENERAL DESCRIPTION

The Sr. Restaurant and Bar Manager will be responsible for profitable operation of the restaurant division, developing the brand and identity for the operation, planning future goals, defining and enforcing customer service and product standards. Provides leadership and training which fosters a positive growth-oriented environment focused on exceptional customer service, revenue and profits.

WORK REQUIREMENTS:

• This position works hand and hand with the Assistant General Manager on overseeing the Silver Trumpet
• Restaurant and Bar operations.
• This position sets specific goals and objectives for all the employees supervised. Establishes and communicates performance criteria to all employees. Establishes and reinforces specific performance
• goals with subordinate employees and provides timely feedback.
• This position is a high guest contact position, and the expectation is to be on the floor visiting with
• customers and observing staff to make sure we are giving excellent customer service.
• Formally reviews and evaluates performance goals and objectives on a regular basis of all employees
• under your supervision.
• When appropriate and needed, disciplining and creating performance improvement plans for employees,
• and when necessary terminating employees under your supervision for performance related issues.
• Maintain proper staffing levels.
• Prepare weekly Department Schedule and direct reports.
• Works with the Assistant General Manager on the day-to-day payroll process.
• Communicate with team members both verbally and in writing to answer questions and provide clear direction in advising and instructing staff in details of work, policies and procedures and internal controls.
• Provide timely, real-time to associates on service and operational standards, including feedback on even the smallest of service and operational details.
• Will conduct ongoing training programs for new and existing management and hourly staff.
• Must participate in company events related to employees and community.
• Promoting and Marketing Silver Trumpet Restaurant to increase revenue goals.
• Carries out supervisory responsibilities in accordance with hotel policies, procedures and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving issues or concerns.

Physical Requirements:

While performing the duties of this job it will require to:

• Must be able to tolerate temperature changes from hot to cold and cold to hot.
• Must be able to tolerate noise and vibration and a variety of physical conditions such as proximity to moving mechanical parts, electrical currents, working on scaffolding and high places.
• Must be able to tolerate atmospheric conditions, such as fumes, orders, dust, mist, gasses and/or poor ventilation.
• Sit, stand, walk, stoop, kneel, crouch, or crawl occasionally.
• Frequently use hands for keyboard and arms to reach.
• Heavy work – Occasionally lift and/ or move up to 50lbs of force.
• Light work - Frequently lift and move up to 10lbs.

OTHER REQUIREMENTS:

Minimum of 3 years in hospitality as an experienced food and beverage supervisor in a full-service

hotel.

• Complete knowledge and understanding of the hospitality industry, purchasing policies and procedures.
• Proficiency in working with various computer programs including but not limited to Micros and Microsoft Office Suite.
• Proven record of organization, detail-oriented, and able to make productive and efficient decisions.
• Prior experience with 4 Diamond rated hotel preferred
• Must have a valid driver’s license.