General Manager

The REVERB Experience

REVERB is Hard Rock Hotel's affordably cool and contemporary hotel connecting today's traveler through music, local culture and events. The first of its kind, REVERB Downtown Atlanta is an unforgettable experience located in the heart of Atlanta, adjacent to Mercedes Benz Stadium. With more hotels on the horizon, the General Manager of the REVERB will get a unique place in Hard Rock Hotel's History. 

Why you will enjoy this job

This is a great opportunity for a high energy, hands on General Manager who thrives in the independent hotel space and will infuse personality into the story of the hotel.  You will have the opportunity to use your excellent relationship building skills, be an active member of the Atlanta community and drive exceptional results!

The Ideal Candidate for this Position

The ideal candidate is a hands on General Manager with an established and consistent track record of high performance in RevPAR index, margin and Fan engagement (guests). They will be an ambassador for the REVERB brand and the hotel.  They will thrive in an environment of autonomy where they will run the hotel as if it is their own business.

Requirements

• Must be a citizen of this country or possess a valid work permit.
• Requires a minimum of 5 plus year of leadership experience in a hotel environment. (including General Manager).
• Lifestyle Hotel Experience, Required.
• Full Service Hotel Experience, Highly Preferred.
• F&B Background and/or Sales Background, Highly Preferred.
• Must be able to lead Revenue and Sales disciplines.
• Position will be required to work a varied schedule that may include evenings, nights, and weekends.

Technical Requirements:

• Experience managing and completing hotel Accounting responsibilities.
• Track record improving yield and building volume.
• Track record driving and meeting GSS.
• Consistently exceed revenue and guest expectations.

Leadership Requirements:

• Ability to manage change effectively.
• Provide leadership to position the property to achieve the mission.
• Provide leadership to the departments to achieve their goals and objectives.
• Communicate the goals and objectives and inspire associates to achieve those goals.
• Clear, concise written and verbal communication skills.
• Ability to sell concepts and ideas to management, peers, and associates.
• Maintain a good working relationship with guests, groups, and personnel from other departments.
• Demonstrate team building experience and lead by example.
• Participative management style.
• Proven successful leadership experience.
• Abilities to inspire, train, and develop people for promotion.
• Experience training associates.
• Instill a guest service attitude in all associates with a "can-do" attitude.
• Coach associates how to resolve and deescalate conflicts.

Business Skills:

• Excellent time management skills.
• Work with limited support.
• Strong organizational skills.
• Proficient knowledge of computers in order to complete essential job functions successfully.
• Strong customer service orientation and skills.
• Excellent listening skills.
• Exceptional detail in follow-up.
• Excellent budgetary, projections, and cost control skills.
• Ability to produce consistent profits.
• Follow/enforce company policies and procedures.
• Resolve problems.
• Assume responsibility/accountability.
• Thorough understanding of HR requirements and regulatory agency requirements.
• Provide overall direction, coordination, and ongoing evaluation of operations.
• Ability to quickly evaluate alternatives and decide on a plan of action.
• Forecasting skills.
• Solid skills selling and negotiating programs/projects.
• Consistently call on new customers and develop new business.
• Involved with local community to develop business.
• Juggle and balance needs of company and owner.

Educational Requirements:

• BA/BS 4-5 year degree or foreign equivalency.

Benefits

• Medical / Dental / Vision 
• Life Insurance / Long Term Disability /Short Term Disability
• 401K with a match!
• Paid Vacation Days / Paid Personal Days /Paid Holidays

An Equal Opportunity Employer. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability. EOE/AA.