Bell Person
The Westin Philadelphia
99 South 17th Street at Liberty Place
Philadelphia,
PA
19103
Overview
Opportunity: Bell Person
Greet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services.
Your Growth Path
Bell Captain or Guest Service Agent Concierge or Guest Services Manager AGM or General Manager
Your Focus
- Load and unload luggage carts.
- Tag and store luggage.
- Escort guest to hotel rooms.
- Provide an overview of guest room, hotel services and amenities.
- Make deliveries to guest rooms.
- Assist guest with room changes.
- Stock pantry when necessary.
- Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc.
- Perform house attendant functions when staff shortages occur.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHMs EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Your Background and Skills
- High School diploma preferred.
- Previous customer experience required or equivalent training.
Work Environment and Context
- Work schedule varies and may include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.
What We Believe
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
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About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
The Westin Philadelphia
Our Hotel
Situated in the heart of a city rich with history, The Westin Philadelphia elegantly enhances its desirable Rittenhouse Square address with comfort and style. Steps from upscale shopping, award-winning restaurants and conveniently connected to the offices at Liberty Place, The Westin provides guests with the premiere downtown location. Museums and historical attractions, including the Liberty Bell, Independence Hall and the Constitution Center, promote the cultural wealth of Philadelphia. Guests can enjoy a hand crafted cocktail in The Lobby Bar. The Westin Philadelphia impresses both business and leisure travelers alike with its 275 guest rooms and 19 suites, all beautifully appointed with welcoming décor and revitalizing amenities. Our signature Heavenly® Bed ensures a relaxing nights sleep, and the Heavenly® Bath is the perfect place to refresh after a long day.
