GC&E Commercial Manager

Description

WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

A WORLD OF REWARDS

Grow your CareerPersonal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) High street discounts: with Perks at Work Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover

 To maximise all GC&E KPI’s through driving the commercial GC&E strategy of multiple hotels within the London Cluster; working closely with key stakeholders to ensure alignment between on property commercial teams and The Cluster. The GC&E Commercial Manager will be leading a GC&E Manager and GC&E Executives to drive performance while ensuring retention and development via succession plan.

KEY RESPONSIBILITIES:

Ensure consistent and clear communication between on property commercial team and The Cluster Ensure alignment of all stakeholders on commercial strategy Ensure that sales and pricing strategies are based on sound commercial judgement through effective analysis and reporting Ensure professional and efficient utilization of all systems, in line with company best practices and standard operating procedures Ensure effective information gathering and analysis is conducted in order to identify and maximise on all possible opportunities and minimise any risks Ensure that relevant commercial team members (on property & within the The Cluster) are actively engaged in all GC&E strategic decisions by maintaining regular communication to effectively implement, drive and review optimal GC&E strategies and controls Integrate with other functions to ensure we exceed our stakeholder’s expectations Ownership of Demand Calendar ensuring relevant and up-to-date pricing strategy as agreed with hotel commercial team Analysis and Reporting: Prepares reporting and provides critical analysis to support commercial decisions regarding GC&E strategies Budgeting & Forecasting: Prepares all weekly and monthly C&E forecasts and supports with yearly budgets as appropriate using standard systems and tools Quote rates independently, only if over threshold that the stakeholder approval is required Providing on the Job Coaching / Training to the GC&E team Coaching GC&E Manager, supporting with the leadership/recruitment of the GC&E team. Commercial coaching of the GC&E Manager. Contribute to the Leadership team of The Cluster, drive Commercial, and Team activities (Conversion weeks, celebrations…)

KEY COMPETENCIES:

Practical working experience within GC&E or commercial function Competent at Excel, PowerPoint & Word Strong Analytical Skills Fluency in English, both verbally and in writing Strong competencies in Leadership, Planning and Organising, Communication and Influencing Commercial attitude and proactive sales approach Clear voice & well spoken Ability to analyse data and identify trends Competitive and motivated Strong leadership experience ( 2 year of Leadership experience in a Commercial role)

WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!

Hospitality Integrity Leadership Teamwork Ownership Now

The most recognized name in the industry, Hilton remains synonymous with the word “hotel.” From inaugural balls and Hollywood awards galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

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