Restaurant Server - WSET Certification Preferred

Description

Step into a world of European-inspired flavors within a contemporary setting at our forthcoming restaurant and lobby bar. We're on the lookout for dynamic individuals to join our team.

Prepare to immerse yourself in a sophisticated atmosphere where modernity and European-inspired charm harmonize seamlessly. Discover a chic fusion of contemporary design blending effortlessly with timeless flavors. Nestled in the heart of Hilton Toronto, our venue effortlessly transitions from morning café au lait to late-night indulgence.

A twist on French classic inspired cuisine, our sinfully delicious plates bring a new level of excitement to the table. Serving, shaking, and spinning until late. Open 7 nights a week.

We're looking for a Food & Beverage Server to serve, sell and create a meaningful experience for our Guest. 

What will I be doing?

To successfully fill this role, you should be able to demonstrate the attitude, behaviors, skills and values that follow:

• You are responsible for serving guests in a friendly, timely, and efficient manner to deliver a memorable guest experience
• You will be required to have extensive knowledge of menu offerings, providing recommendations
• Follow appropriate steps of service to ensure ultimate guest satisfaction
• Ensure floor stations are stoked with appropriate par stocks
• Follow correct reporting procedures if faced with issues, and work with management to ensure guest satisfaction if faced with guest recovery situation
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
• Ensure compliance of brand standards
• Strive to achieve departmental targets
• Ensure cleanliness of work areas 

Requirements

What are we looking for?

To successfully fill this role, you should be able to demonstrate the following:

• Minimum of 3 years serving in elevated restaurants  
• Positive attitude and excellent interpersonal communication skills
• Empathy & ability to create win-win situations for guest recovery
• Flexibility to respond to a range of different work situations
• Strong computer skills including Microsoft office software, POS system, Reservation system, and other related applications
• Flexible schedule, must be able to work Evenings and weekends
• Smart Serve Certified

What benefits will I receive?

You will be offered a competitive benefits package. As a team member you will also become eligible to receive discounts products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

ACCESSIBILITY

Hilton Hotels and Resorts are committed to providing equality of services, access to facilities for all our guests. For more information on this hotel’s Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at AODA_Hiltons_In_Canada@hilton.com or call 1-844-217-AODA.