Senior Banquet Set-up Floor Manager

Description

The beautiful and iconic Hilton Chicago is looking for a Senior Banquet Set Up Manager to join their amazing team. We are a meeting and event powerhouse of 1,544 guest rooms and 234,000 square feet of event space, which is the largest in Chicago! 

The Senior Banquet Set-up Floor Manager is responsible for the daily planning and inspection of meetings/banquets set up to ensure that they are properly set and on schedule. Specific tasks:

• Oversees each shift, provides instructions of room set up and client requirements including review of event orders, resumes and files.
• Assists in hiring, conducting performance and issuance of discipline
• Oversees each assigned shift providing instructions of room set up and client requirements including review of event orders, resumes and files.
• Supervises Banquet Housepersons with set up to ensure compliance with banquet event specifications
• Oversees a variety of Banquet Houseperson tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash
• Greets clients and responds to guest inquiries and requests in a timely, friendly, and efficient manner – with any additions or changes that need to take place with the set up of banquet space
• Sets pars, inventory and orders department supplies
• Reviews meeting planner survey comments and shares it with Team Members
• In collaboration with other leaders, makes weekly  Team Member schedule
• Attends and lead Production & Planning Meeting with temporary staff
• Attends Labor management system weekly payroll meetings
• Establishes and maintains positive working relationship with subcontractors
• Maintains cleaning schedule of event space to ensure rooms are presentable at all times

#LI-JW1

Requirements

What are the benefits of working for Hilton?

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel
• Access to your pay when you need it through DailyPay
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members,

  including partners and adoptive parents

• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild

  Education, including: college degrees and professional certifications

• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
• Mental health resources including free counseling through our Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• 401K plan and company match to help save for your retirement
• Complimentary team member lunch/dinner depending on shift 
• Complimentary Athletic Club Access 

**Available benefits may vary depending upon property-specific terms and conditions of employment**

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes: 

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!