Photo of Origin Hotel Kansas City, Kansas City, MO

Evening Guest Service Agent

Origin Hotel Kansas City

1001 E. Riverfront Drive
Kansas City, MO 64120

118 Room Hotel
Gestionado Por Tandem Hospitality Group
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Tiempo Completo

Evening Guest Service Agent 

Location: Origin Kansas City, 151 Berkley Plaza, Kansas City, MO, 64120
Job Description

The Guest Service Agent will be responsible for providing exceptional customer service to guests staying at the hotel. They will be the first point of contact for guests and will be responsible for ensuring that their stay is comfortable and enjoyable. The Guest Service Agent will be responsible for the following:

  • Greeting guests as they arrive at the hotel
  • Checking guests in and out of the hotel
  • Answering guest inquiries and providing information about the hotel and local area
  • Assisting guests with their luggage and other needs
  • Handling guest complaints and resolving issues in a timely and professional manner
  • Maintaining accurate records of guest interactions and transactions
  • Working closely with other hotel staff to ensure that guests have a seamless experience
Requirements
  • High school diploma or equivalent
  • Prior experience in customer service or hospitality preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving skills
  • Ability to work a flexible schedule, including nights, weekends, and holidays
Publicado 25 De Octubre De 2024

Origin Hotel Kansas City

AT HOME IN THE HEART OF AMERICA

Welcome to Kansas City, Missouri – famed for jazz, barbecue, and championship football. Set to open in Summer 2024 as the first-ever hotel on the Berkley Riverfront, Origin Kansas City, a Wyndham Hotel, is a boutique beauty with 118 pet-friendly guest rooms and suites, farm-to-table dining, and some of the city’s most stunning meeting and event spaces. Across five floors, locally inspired art and design set the stage for an array of thoughtfully curated events and activities.