Assistant General Manager, Serea Restaurant

Description

The iconic Hotel del Coronado is looking for an Assistant General Manager to join the Food & Beverage team at Serea! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. 

Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms (to include cottages and villas), 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, food truck, marketplace, ice cream shop, and in-room dining.

What will I be doing?

As our Assistant Restaurant General Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. An Assistant Restaurant General Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Interviews, selects, trains, supervises, counsels, disciplines and participates in the

  evaluation of restaurant staff employees for the efficient operation of the restaurant.

• Schedules and directs staff in their work assignments.
• Responsible for ensuring that restaurant complies with sanitation and safety standards for

  guests and employees. Responsible for ensuring that all equipment is in working order.

• Visually inspects and takes corrective action to ensure that facilities in restaurant look

  appealing and attractive to guests. Provides guidance for improvement and implements

  necessary adjustments. Oversees work orders to ensure repairs and maintenance of facility

  are completed on a timely basis.

• Manages and monitors product quality and guest satisfaction in restaurant. Responsible for

  ensuring that food quality is consistent, appealing, and prepared to guest specifications.

• Moves throughout facility and kitchen areas to visually monitor and take corrective action to

  ensure food quality and service standards are met.

• Provides guidance for improvement and implements necessary adjustments.
• Interacts with guests to obtain feedback on quality of service and food in outlet. Investigates and resolves

  guest complaints in a timely manner.

• Participates in marketing efforts of restaurants, creates menu ideas, surveys competition

  and reports food trends and assists in preparation of specials.

• Responsible for ensuring compliance with all policies and procedures that relate to the

  restaurant as well as all local, state and federal laws and regulations. 

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!