Room Attendant

Reports To:      Head Housekeeper

Requirements: 

• Carrying or lifting items weighing up to 50 pounds
• Pulling and pushing up to 150 pounds
• Frequent standing up and moving
• Frequently bending, stooping, and kneeling
• Willing to work on weekends, and/or holidays.

General Responsibilities: 

• To clean guest rooms and suites in a timely and thorough manner.
• Demonstrate attention to detail exhibit cooperation to work as team.
• May assist with other duties as assigned.

Specific Responsibilities: 

• Clean guest rooms and public area in a timely and thorough manner.
• Clean and service assigned rooms according to standards and procedures. This includes making beds, dusting, vacuuming, cleaning, and sanitizing, removing trash, etc.
• Replenish guest rooms and baths with amenities, supplies, linen and terry in accordance to hotel standards.
• Notify supervisor when service is complete.
• Report to supervisor for repairs or unsafe condition or deficiencies in the rooms.
• May regularly assist with deep cleaning projects.
• Ensure all chemicals are labeled.
• Be able to work as laundry attendant if required.
• Report, turn in, and/or log all lost and found items according to procedures.
• Ensure safe working environment when working with cleaning chemicals.
• Assist with laundry and restocking carts.
• Monitor and control supplies, amenities, and minimize waste within all areas  of housekeeping.
• Ensure proper appearance of all areas of the hotel.
• Required to check in and out with your MOD at the beginning and end of your shift.
• Notify supervisor of any guest complaints.
• Promote teamwork and quality service through daily communication and coordination with other departments.

Optimum Attributes: 

• Communication skills
• Customer service skills
• Well-groomed and professional appearance
• Self-motivated
• Good team player
• Detail oriented

Performance Standards: 

Annual performance evaluations are subjected to contributions of measurable value to hotel metrics and goals.