Receptionist (Saudi Nationality only)
DoubleTree by Hilton Hotel Dhahran
Al Qashla Street
Dhahran Al Khobar,
31952
Saudi Arabia
Description
A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
What will I be doing?
As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Achieve positive outcomes from Guest queries in a timely and efficient manner
- Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
- Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
- Demonstrate a high level of customer service at all times
- Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
- Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
- Comply with hotel security, fire regulations and all health and safety legislation
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Follow company brand standards
- Assist other departments, as necessary
Requirements
What are we looking for?Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous experience in a customer-focused industry
- Completed high school certificate or equivalent
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Ability to work on your own and as part of a team
- Competent level of IT proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in cash handling
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
DoubleTree by Hilton Hotel Dhahran
At A Glance
Stay at the DoubleTree by Hilton Hotel Dhahran and enjoy a warm welcome and a fantastic location just opposite Procare Riaya Hospital, in the heart of the Dhahran’s business and commercial district. We will even greet you with a signature chocolate chip cookie when you check in. This contemporary hotel in Dhahran is within easy reach of Dhahran Industrial Park, Saudi Aramco and the King Fahd University of Petroleum and Minerals. Exciting leisure activities, including fishing, scuba diving and other water sports are available nearby at Half Moon Bay and Al Khobar Corniche. Guests at this Dhahran hotel can also enjoy easy access to IKEA, Al Rashid Mall and The Mall of Dhahran.
Spacious and elegant, our guest rooms feature contemporary amenities including a luxurious bed, a comfortable armchair, a flat-screen TV, WiFi and an ergonomic desk. Expansive suites are also available offering additional living and dining space. Hold a successful business or social event at this contemporary hotel in Dhahran with the latest A/V equipment, a 24-hour business center, five flexible function rooms and an elegant ballroom. Recharge with a coffee and a tempting pastry in Al Maha Café, enjoy an international buffet selection in the all-day dining restaurant Al Waha Restaurant and savor Indian specialties in the opulent Rasoi Restaurant.
Energize in the modern 24-hour Fitness Center, swim in the heated indoor pool or indulge in a relaxing massage in the spa treatment room. For your convenience, ample parking is available at this stylish Dhahran hotel.
Highlights
- Contemporary hotel in Dhahran’s business and commercial district
- Close to Saudi Aramco and the King Fahd University of Petroleum and Minerals
- Near restaurants, shopping malls, leisure options and Dhahran attractions, including Al Khobar Corniche
- Five function rooms, a ballroom and a complimentary 24-hour business center
- Complimentary 24-hour Fitness Center, heated indoor swimming pool and spa treatment room
What to do around here
Discover the rich history of oil and learn about innovative extraction techniques and the development of the petroleum industry at Saudi Aramco’s exhibition center. Sunset Beach is the perfect destination for a fun and relaxed family day out and is home to a water park, a bowling alley, an arcade and a variety of eateries. Take to the desert slopes of Half Moon Bay on a dune buggy or relax on the soft, golden sands of one of the bay’s private or public beaches. Admire views of the gulf as you stroll along the attractive boardwalk at Al Khobar Corniche or shop in one of the many international and high-end stores in Al Rashid Mall and the Mall of Dhahran.
Hotel Details
Set in Dhahran’s business and commercial district, just opposite Procare Riaya Hospital, the DoubleTree by Hilton Hotel Dhahran offers easy access to Saudi Aramco, Dhahran Industrial Park and the King Fahd University of Petroleum and Minerals. Visit Half Moon Bay and Al Khobar Corniche, where you can dune buggy over sandy slopes, fish and scuba dive; or simply relax on soft, golden beaches. Shopping options, including IKEA, Al Rashid Mall and The Mall of Dhahran, are all easily accessible from this stylish hotel in Dhahran. Our friendly staff looks forward to welcoming you at check-in with a warm, chocolate chip cookie.
Unwind in a spacious, beautifully decorated guest room or suite at this contemporary Dhahran hotel. Stay connected with WiFi at the ergonomic desk, recline on the luxurious bed as you watch international channels on the flat-screen TV or settle into the comfortable armchair and enjoy a drink from the mini-bar. This modern Dhahran hotel offers five flexible function rooms, a grand ballroom, a 24-hour business center and the latest A/V technology, making it perfect for successful business or social events. Work out in the contemporary 24-hour Fitness Center, refresh with a dip in the indoor swimming pool or treat yourself to a signature massage in the spa treatment room.
Begin your day with an extensive breakfast buffet in the all-day dining venue, Al Waha, enjoy fresh coffee, tempting cakes and pastries in Al Maha and experience delicious Indian cuisine in the elegant setting of Rasoi Restaurant.
Rooms & Suites
Relax in contemporary accommodations at DoubleTree by Hilton Dhahran. All the essentials and more are covered in our modern, stylish guest rooms with an array of amenities to make you feel at home. View our amenities guide and choose a room that’s right for you.
Guest Rooms
The DoubleTree by Hilton Hotel Dhahran features rooms on all five floors. Each room is spacious enough for work and relaxation. Elegantly decorated with a king-sized bed or twin-sized bed, and includes a work desk, comfortable arm chair, safety box and mini bar.
Suites
Junior Suites & Executive Suites feature a king size bed with living room and dining and has a spacious bathroom with deluxe bathroom amenities.
Accessible Rooms
Feel at home in an Accessible Guest Room, which has been specially designed for guests who require additional space and amenities. This contemporary room includes a spacious bathroom with a roll-in shower, grab bars and lowered controls.
Plan An Event
Planning events is one of the things we do best at DoubleTree. Whether you invite friends, colleagues, or clients to an event at DoubleTree, we’ll make sure that everything will run smoothly. We’re ready to help: setting up your space, supplying the room with what you need, or meeting special dietary needs, we'll make sure the details are dialed in. We’d love to give you a tour and show you some of the ways we'll help you make your next event the best ever. Check on availability with us today.
Capabilities
-
At a Glance
- Total Guest Rooms : 153
-
Room Types
- Largest Meeting Room : 2916 Sq. Ft.
-
Group Amenities
- Business Center
- Fitness Center OnSite
- In-Room Wired Internet
- In-Room Wireless Internet
- Pool On Property
- Restaurant On-Site
-
Local Airports
- Riyadh [King Khalid International Airpor4 hr./353 km.
-
Convention Centers
- Dhahran Exhibition Center: 10 kilometers
Dining
Maybe you’ve already covered enough ground for today. We make it easy for you to enjoy a delicious meal without even leaving the hotel. And if even leaving your room seems like a bit too much effort, just call and we’ll deliver something wonderful right to your door. Check out the restaurants below. Our chef uses the freshest ingredients, combines them with a dash of creativity, throws in some elements of surprise and “Voilà” - serves up pure deliciousness.
Al Maha Cafe
Located in the hotel lobby, Café Al Maha features fresh juices, coffee, tea and a variety of light menu items including breakfast pastries, salads, sandwiches and fruit.
Al Waha
A full-service restaurant serving breakfast, lunch and dinner. A daily breakfast buffet is offered which includes made to order omelets. The casual dining menu features a wide variety of cuisine blending fresh ingredients with imaginative presentations, personal service and outstanding value.
Rasoi Indian
Managed and operated by the Hilton, the restaurant features incredible Mughlai flavors all served in a gorgeous setting. Enjoy a selection of sumptuous curries, succulent kebabs, delicious roasts, tender stews, exotic vegetables, freshly baked breads, aromatic biryanis and an array of delicious desserts. Relax with friends and family over traditional Indian cuisine at Rasoi.
